Monthly Archives: August 2014

Aug 19, 2014 – Version 6.0

Posted Aug 19, 2014

16829 : Period (.) can now be entered as a valid password character. 16823 : View Portal button will now open the the ISP’s portal page. 16616 : ServerPlus ticket exports added into UBO under TSM panel can now be identified by sorting the “ServerPlus” column where value equals to

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Improvements in UBO 6.0!

Posted Aug 16, 2014

Version 6 has been released and new features are now in beta in version 6.1. However, sometimes when a critical functional challenge is reported, we truly delight in creating improvements for everyone to enjoy. Below is a collection of these kinds of improvements that you might find handy. 1. Added payment

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Aug 13, 2014 – Version 6.0

Posted Aug 13, 2014

12223+ : Adding of packages is now allowed even if there are no mass email templates created. 16820 : For packages with future bill start date ahead of the invoice generation day, Balance Date is now the same with the Invoice Date if Invoice Date is selected by default in ISP configuration > Default

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Upgrading a Package in UBO

Posted Aug 12, 2014

To upgrade to a new package, you want to add the new package first, then move all active services to the new package. This ensures there is no interruption of service to the subscriber. To upgrade a package first select a subscriber. Go to the packages tab. You will see the subscriber’s current package. We

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Posted Aug 09, 2014

To use the Equipment Map Start by clicking on the Monitoring & Mapping icon on the toolbar, or going to Tools and click Monitoring & Mapping. You can also click on this icon in the Equipment tab of any subscriber. A Google Map will then automatically open in your internet browser. In this map,

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