Category : Subscriber Connectivity Services

Bonded DSL

Sep 13, 2011

For an introduction to visp.net’s bonded DSL offer, please take a look at this NOC Nuuz article. Bonding two DSL circuits requires a router such as a Cisco 1721 or 1841 that supports ADSL WICs and a software version of Cisco IOS that supports the ADSL WICs and Multilink PPP over ATM. An example

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AT&T Technician Dispatch

Sep 13, 2011

When submitting a trouble ticket to AT&T, they may not be able to resolve problems on the line remotely. When that happens they will then send us a request asking if we would like to have them send out a technician on-site to determine the cause of the problem. Continue reading “AT&T Technician

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CenturyLink (Qwest) DSL Troubleshooting Guide

Aug 29, 2011

Here are three step-by-step flowcharts to help you troubleshoot your subscribers’ problems with CenturyLink (Qwest) DSL. Continue reading “CenturyLink (Qwest) DSL Troubleshooting Guide” »

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CenturyLink (Qwest) Loop Fees

Aug 29, 2011

The loop charge is the circuit that CenturyLink (Qwest) must install to provide the DSL service. These charges vary by speed and whether dial tone is provided on the line (lineshare) or not (standalone). Continue reading “CenturyLink (Qwest) Loop Fees” »

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Dialup Connection Issues

Aug 02, 2011

Here are some common causes of dialup connection issues, and how you can resolve them. Continue reading “Dialup Connection Issues” »

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