We have recently made changes on the invoice in the section where invoices are totaled and summed up with balance forwards. In some instances there was some confusion with the previous summary because the balance forward was included with the Amount Due for this Invoice:.

The new format reflects only the totals of that specific invoice next to “Total for this invoice:”  Then Balance forward and transactions since the invoice was generated are reflected in the bottom box something like a mini statement in the bottom box.

The mini-statement conveniently shows the Total balance due as of [your choice of the current date or the invoice date] and saves printing and sending a separate statement of their account. Isn’t that the amount you want your subscriber to pay anyway?