Category : Nuuz

V8 Beta – Web TSM Update: Ticket Templates and Ticket Sync

Apr 20, 2017

On February 7, 2017, we announced a new web-based ticketing system preview was now available in the new V8 beta.  If you haven’t read it, you can catch up on that announcement here. This is a preview of coming attractions in version 8 and a proof of concept of a powerful new architecture on

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UBO 8 Beta : Make your subscriber’s package name unique

Mar 15, 2017

You might have a subscriber with many of the same packages on one invoice. An example of this came from a WISP in Texas that works with an oil company with dozens of monitored well locations each billed with the same package and each package is presented separately on the same invoice. Each package for

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UBO 8 Beta : Exclude upload data from usage-based billing and reports

Mar 08, 2017

Some of the best business solutions simplify complex stuff to make it more approachable for more people. Look at the success of the iPhone, for example, with only one front button. Steve Jobs sacrificed even the back and menu buttons. Its design prioritizes simplicity. Even if you’re not a fan

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UBO 8 Beta: NEW Streamlined Contact With Separate Billing and Technical Emails

Mar 07, 2017

For most ISPs, the majority of their subscribers have the same primary contact as their billing contact. But some subscribers, usually companies, have a separate billing contact. So support for multiple contacts is an important feature, but wasted space for most subscribers. Then for those subscribers

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New Tax Exempt Subscribers report

Feb 07, 2017

A new report has been added to UBO: Tax Exempt Subscribers report. Tax Exempt Subscribers report contains the list of subscribers who have Tax Exempt enabled for their account.

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UBO 8 Beta: Real-time Updates of Your Tickets

Feb 07, 2017

Tickets can be one of the fastest moving and evolving data sets at an ISP, so it saves time and errors when all your staff members are in sync. UBO 8 now offers a web-based ticketing system that uses some of the latest technologies to instantly update all your staff when any one staff member makes

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UBO 8 Beta: Equipment Location filter in Equipment Tab

Feb 07, 2017

Do you have a growing list of APs and Site Equipment? In the Subscriber’s Equipment tab, Location for a piece of equipment, there are now many improvements:Filters: The AP field includes both APs and Site Equipment, and as your equipment list grows, Site Equipment can get in the way. You can

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UBO 8 Beta: Option to hide Bill Name on Invoices

Feb 07, 2017

Do you have some subscribers that may prefer to receive invoices with their company name only and not the first/last name?   UBO 8 Beta now gives you the option to hide the bill name on the invoice being sent to these subscribers. Simply uncheck the “Include First/Last name on invoices”

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UBO 8 Beta : Hibernate subscriber packages!

Feb 07, 2017

If you have subscribers who are going on an extended vacation or spend part of the year in another part of the world, there are several ways you can approach billing for these for the convenience of you and your subscribers:If they rent or lease the equipment and need access to the location, you can

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Toggle to require re-authentication after specific days

Feb 07, 2017

Occasionally, you may have an announcement you want to make sure gets in front of your subscribers. One way to accomplish this is through the login page. Any package can be setup to require login a specific number of days from Settings > Packages > [select a package] > Options:This feature

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