DHCP Authentication in VISP

Are you using RADIUS? Do you authorize, authenticate and account for subscriber network usage? Are you using DHCP or PPPoE? These are some of the questions you will come across when you control the usage and access of your network services. There are many ways to...

Ride the LTE Wave with VISP

Fast and stable internet is no longer a commodity, it is a necessity. As technology moves forward, internet providers from around the world scramble to deliver better and bolder ways to wirelessly connect.  4G and Beyond LTE or Long Term Evolution provides a perfect...

Your Reports Sent via Email

Getting accurate data on the number of subscribers that signed up in the last six months, seeing their total usage and knowing how much revenue you’ve made can impact your forecasts and business decisions. The Report Center contains a collection of standard billing...

Effective SMS Text Messaging Through the UBO

The Platform How do you notify your customers if there’s an emergency on one of your towers? Do you give them a call, send a mass email, post a message on Facebook, or do you send a quick text message? Some WISPs prefer to use multiple channels to inform customers,...

Effective SMS Text Messaging Through the UBO

The PlatformHow do you notify your customers if there’s an emergency on one of your towers? Do you give them a call, send a mass email, post a message on Facebook, or do you send a quick text message? Some WISPs prefer to use multiple channels to inform customers, but...

Ultimate Back Office 7.6 Desktop App now available!

As of October 2018, Java is the world's second most popular language. It was the leader for years but recently unseated by fast and efficient Python.  Why? Java is getting long in the tooth. At Visp, we're eagerly developing a powerful new web version to replace Java...

Ultimate Back Office 7.6 Desktop App now available!

As of October 2018, Java is the world’s second most popular language. It was the leader for years but recently unseated by fast and efficient Python.  Why? Java is getting long in the tooth. At Visp, we’re eagerly developing a powerful new web version to replace Java...

Load time delay and UBO stability fixes

We’ve identified an issue with Oracle’s Java Runtime Environment updates after Java 8 that cause painful delays in load time for UBO. It could take over 5 minutes to load UBO – time enough to brew a pot of coffee! Not cool when you want to get work done fast.Follow...

Load time delay and UBO stability fixes

We’ve identified an issue with Oracle’s Java Runtime Environment updates after Java 8 that cause painful delays in load time for UBO. It could take over 5 minutes to load UBO - time enough to brew a pot of coffee! Not cool when you want to get work done fast. Follow...

Ticket Type as calendar entry of a ticket

The CEO Roundtable is an ideal place to share feedback and ideas. At a recent Roundtable, one savvy ISP pointed out that Ticket Type is much more useful to lead a Google Calendar entry than a Ticket ID. We took a vote among the present participants and agreement was...

Ticket Type as calendar entry of a ticket

The CEO Roundtable is an ideal place to share feedback and ideas. At a recent Roundtable, one savvy ISP pointed out that Ticket Type is much more useful to lead a Google Calendar entry than a Ticket ID. We took a vote among the present participants and agreement was...

Transition from UBO Java to Web

In January 2019, Oracle will require businesses to have a commercial license to get future updates. Current Java Runtime Environments up to version 10 will still run after January 2019, and updates to Java 11+ will be available only with a paid license. You’ll see...

Transition from UBO Java to Web

In January 2019, Oracle will require businesses to have a commercial license to get future updates. Current Java Runtime Environments up to version 10 will still run after January 2019, and updates to Java 11+ will be available only with a paid license. You’ll see...

NEW Wireless Service Device History Report!

A new Wireless Service Device History Report is now available in UBO, under Packages and Services category of the Report Center. With this new report, you are able to choose which package you would like to view your wireless service device history.In the Wireless...

NEW Prepaid Support Event Report!

A new Prepaid Support Event Report is now available in UBO, specifically under the Packages and Services category of the Report Center. If you have used the Prepaid Support Event as one of the services for your packages, this report can help you in identifying the...

NEW Prepaid Support Event Report!

A new Prepaid Support Event Report is now available in UBO, specifically under the Packages and Services category of the Report Center. If you have used the Prepaid Support Event as one of the services for your packages, this report can help you in identifying the...

NEW Wireless Service Device History Report!

A new Wireless Service Device History Report is now available in UBO, under Packages and Services category of the Report Center. With this new report, you are able to choose which package you would like to view your wireless service device history. In the Wireless...

Items List Feature

Do you manually type the same additional line items on the subscriber's invoice? Example, rental fees, static IPs, E911 charges. Now, you can quickly select items from a drop-down to add to the invoice. It makes sense to automate repetitive tasks to speed up your work...

Items List Feature

Do you manually type the same additional line items on the subscriber’s invoice? Example, rental fees, static IPs, E911 charges. Now, you can quickly select items from a drop-down to add to the invoice. It makes sense to automate repetitive tasks to speed up your work...

Stripe Payment Processing Now Available in UBO

Stripe is now available as a merchant option in UBO for credit card and eCheck payments.To start using Stripe for processing credit card and eCheck payments in UBO, open the Settings window -> Payments -> Merchant Account panel. Then, check the Enable Integrated...

Stripe Payment Processing Now Available in UBO

Stripe is now available as a merchant option in UBO for credit card and eCheck payments. To start using Stripe for processing credit card and eCheck payments in UBO, open the Settings window -> Payments -> Merchant Account panel. Then, check the Enable...

New Billing Due History Report!

A new Billing Due History Report is now available in UBO, specifically under the Billing category of the Report Center.  Similar to the Billing History Report, this report displays all invoice charges generated for the subscriber but displays the charges based on the...

New Billing Due History Report!

A new Billing Due History Report is now available in UBO, specifically under the Billing category of the Report Center.  Similar to the Billing History Report, this report displays all invoice charges generated for the subscriber but displays the charges based on...

Launch Winbox from UBO

If you're using Winbox for network management, you can launch the application from UBO from three different locations: Equipment Manager -> ISP Site Equipment tab -> IP address field Subscriber Equipment tab -> IP address field Main Table -> Equipment IP...

Launch Winbox from UBO

If you’re using Winbox for network management, you can launch the application from UBO from three different locations:Equipment Manager -> ISP Site Equipment tab -> IP address field Subscriber Equipment tab -> IP address field Main Table -> Equipment...

Embrace the modern Account Manager and Online Sign-up portals!

The legacy Account Manager and online sign-up pages have been around for years, but the time has come to bid them farewell and embrace the modern Account Manager and Online Signup portals. Two weeks from now, if you are currently set to use the legacy pages, they will...

New Projected Revenue Report!

A new Projected Revenue Report is now available in UBO, specifically under the Billing category of the Report Center. You can now generate this report to show your estimated future revenue based on your subscriber's current data based on the selected start month and...

New Projected Revenue Report!

A new Projected Revenue Report is now available in UBO, specifically under the Billing category of the Report Center.You can now generate this report to show your estimated future revenue based on your subscriber’s current data based on the selected start month and...