Ticket Type as calendar entry of a ticket
The CEO Roundtable is an ideal place to share feedback and ideas. At a recent Roundtable, one savvy ISP pointed out that Ticket Type is much more useful to lead a Google Calendar entry than a Ticket ID. We took a vote among the present participants and agreement was unanimous, including the idea that most ISPs would find this to be useful as well.
So Ticket Type will now lead Google Calendar entries by default. However, if you prefer to use the Ticket ID, just let us know at firstname.lastname@example.org, or call at 541-955-6900 and we’ll revert it for you.
Your success is our highest goal. Do you find this helpful as well? Send us a quick note on Glip if you like the update or join the CEO Roundtable discussions to share your ideas to make it better.