1-541-955-6900

success@visp.net

Login

V8 Beta – Web TSM Update: Ticket Templates and Ticket Sync

by | Apr 20, 2017

Authentication and Provisioning

The system is redundant, scalable and automates control of subscribers’ access, speeds and usage.

Automated Suspension and Reactivation

Train your subscribers to pay on time and make payments easy to get back online.

Activation Servers Fuel Growth

Speed up on-boarding for point-to-point or point to multi-point connections and Wi-Fi at RV parks, campgrounds or marinas.

On February 7, 2017, we announced a new web-based ticketing system preview was now available in the new V8 beta.  If you haven’t read it, you can catch up on that announcement here. This is a preview of coming attractions in version 8 and a proof of concept of a powerful new architecture on which version 8 for the web is being built.  We mentioned that “This is an evolving project, so watch for updates.”
We’re now pleased to announce two new updates:

  • Now when you add a new ticket, ticket templates populate in the Add New Ticket popup. These are the same ticket templates that you have created in the ISP Settings window under Application > Ticket Types.

Ticket Templates and Ticket Sync - UBO Billing Software - Visp

  • Also, you can now sync your Google Calendar technician and schedule date changes. Simply hover on the + button and click Ticket Sync.  This button is displayed here until the automated background sync is implemented (coming soon).

Ticket Templates and Ticket Sync - UBO Billing Software - Visp

 

Featured Articles

“It does what I need and more, the support is top notch.“

~Tristan Livingston (NTX Fiberwave)

“Congratulations on having such fine staffing quality on your front lines.“

~Ned Schuman (Founder, Olympus)

“Amazing how quick you guys get things done!“

~Renaldo Coakley (Coakster Wireless)

“Always works, always getting improved. Thanks VISP Team!“

~Louis Uttaro (Oso Internet)

Related Articles

5 Top Reasons to Attend WISPAmerica – Your Industry Event 

5 Top Reasons to Attend WISPAmerica – Your Industry Event 

The ISP’s industry event of the season is the perfect place to be this March. Discover the top 5 reasons you should attend WISPAmerica 2022 and join your colleagues, industry experts and icons to celebrate our industry and plot a future that’s beneficial to all of us.

ISP Marketing Strategy: The 5 Tactics to Measure Success

ISP Marketing Strategy: The 5 Tactics to Measure Success

To succeed, marketing campaigns must deliver. Knowing how to measure ISP marketing strategy success is essential to know if the investment is worth it. Read on to discover how to include tracking measures and metrics to ensure your current and future campaigns pay off.

A Sales Incentive Plan to Retain and Motivate ISP Salespeople

A Sales Incentive Plan to Retain and Motivate ISP Salespeople

ISP salespeople are essential to keep a steady stream of new subscribers coming into your organization. But, hiring and keeping good professionals requires more than just a base salary and vacation. Discover how well-structured sales incentive plans can help you to attract the best and brightest.

?