Simple, Powerful Interface
- Control staff access and the tasks they’re allowed to manage through user rights administration.
- Get more done with the staff you already have – cut subscriber management time by as much as 95%.
- Eliminate repetitive tasks using built-in Auto Actions that handle mundane but important operations such as monthly suspends and unsuspends based on subscriber payment status.
- Reduce training time of new hires — the UBO interface is logically laid out and easy to understand, with clearly identifiable functions, tools, and easy-to-read tool tips.
- Get Started simply with a quote and demo, then after a short 10 minute setup, your staff can start using UBO immediately to add your subscribers (or visp.net can easily import your subscriber data for you).
Accessible Anytime, Anywhere
Wherever you are in the world, your database and administrative tools are always an internet connection away. Built-in security features ensure the safety and integrity of your subscriber data.
Streamline Payments with Auto-pay
Reduce your subscriber churn by as much as 39% with simplified Auto Billing Features:
- Quickly configure all payment portals to point to your merchant services account in one quick step.
- Schedule automated credit card and e-check processing.
- Automatically notify subscribers should their credit card be declined.
- Subscribers can quickly update their credit card information through the easy-to-use subscriber portal.
Increase the Number of Installs You Can Do in a Day with Automated Ticketing and Scheduling
- Eliminate confusion and lost time due to Field Service Technician schedule conflicts.
- Integrates with Google Calendar.
- Simplifies technician scheduling.
Reduce Invoicing Time
- Create custom recurring or non-recurring line items.
- Enter new subscriber services once — monthly billing is automatically updated.
- Easily post credits against invoices.
- Quickly add time-sensitive promotional discounts to an invoice with custom end dates.
Time-Saving Subscriber Mass Email Manager
- Quickly and easily keep subscribers informed.
- Save time with pre-designed email templates.
- Create your own email templates with merge data fields.
- Send notifications to an individual subscriber or group.
- Schedule recurring monthly notifications, such as payment due reminders. Only subscribers who are due at the moment the message is sent will receive the reminder.
Ensure More Successful Installs with Integrated Mapping
- Easily view your coverage area.
- Quickly prequalify subscribers.
- Simplify subscriber installation.
- Reduce failed installs and wasted truck rolls.
- Instantly generate and submit required FCC Form 477.
Immediately View and Update Equipment Inventory
- Easily track each tower’s location and the installed equipment.
- Know exactly what equipment exists on your subscriber’s premises.
- Instantly ping subscriber equipment by hovering over the IP address.
- Quickly identify the authenticating MAC address of the subscriber’s equipment.
A Wide Range of Management Reports
Built-in, exportable and customizable reports streamline management tasks, including:
- Monthly Billing Report.
- Credit Card Expiration Report.
- Late Payment Report.
Custom reports are available on request.