Ultimate Back Office™ Billing and Automation for Wireless ISPs

Ultimate Back Office – WISP Billing and Automation    Try It Free


Streamline for Profit

Ultimate Back Office™ (UBO) automates subscriber account billing and management so you can focus on streamlining and growth:

  • Save Time and Resources:
    • Fully Automated Invoicing
    • Automated Credit Card Payments
    • Automated Echeck Payments
    • Streamlined Paper Check Processing
    • Instant Subscriber Self-Payment with Credit Cards and E-checks
    • Your Customer Service Reps Enjoy Simple One-Click Payment Posting and Processing
    • Automated usage-based billing, customizable per-subscriber
    • Automated Grace Periods and Grace Amounts, customizable per-subscriber
      wisp billing software 8
    • No additional equipment is required
    • No RADIUS to build or configure
  • Easily Filter Subscribers into Groups for Mass Email Notifications – Send newsletters, network and tower maintenance announcements, and payment reminders to a specific subscriber or group.
  • Save filters by tower, payment method or any other sort criteria with a click and access saved filters with a single click.
  • Never Again Give Free Service — Automatically Suspend and Unsuspend Subscribers Based on Their Payment Status.
  • Instant subscriber activation by your techs on the subscriber’s premises.

Simple, Powerful Interface

  • Control staff access and the tasks they’re allowed to manage through user rights administration.
  • wisp billing system 9Get more done with the staff you already have – cut subscriber management time by as much as 95%.
  • Eliminate repetitive tasks using built-in Auto Actions that handle mundane but important operations such as monthly suspends and unsuspends based on subscriber payment status.
  • Reduce training time of new hires — the UBO interface is logically laid out and easy to understand, with clearly identifiable functions, tools, and easy-to-read tool tips.
  • Get Started simply with a quote and demo, then after a short 10 minute setup, your staff can start using UBO immediately to add your subscribers (or visp.net can easily import your subscriber data for you).

Accessible Anytime, Anywherewisp management software 9

Wherever you are in the world, your database and administrative tools are always an internet connection away. Built-in security features ensure the safety and integrity of your subscriber data.

 


Streamline Payments with Auto-pay

Reduce your subscriber churn by as much as 39% with simplified Auto Billing Features:

  • Quickly configure all payment portals to point to your merchant services account in one quick step.
  • Schedule automated credit card and e-check processing.
  • radius manager billing system 9Automatically notify subscribers should their credit card be declined.
  • Subscribers can quickly update their credit card information through the easy-to-use subscriber portal.

Increase the Number of Installs You Can Do in a Day with Automated Ticketing and Scheduling

  • Eliminate confusion and lost time due to Field Service Technician schedule conflicts.
  • Integrates with Google Calendar.radius billing software 9
  • Simplifies technician scheduling.

Reduce Invoicing Time

  • Create custom recurring or non-recurring line items.
  • Enter new subscriber services once — monthly billing is automatically updated.
  • radius billing system 9Easily post credits against invoices.
  • Quickly add time-sensitive promotional discounts to an invoice with custom end dates.

Time-Saving Subscriber Mass Email Manager

  • Quickly and easily keep subscribers informed.
  • Save time with pre-designed email templates.billing software for isp 9
  • Create your own email templates with merge data fields.
  • Send notifications to an individual subscriber or group.
  • Schedule recurring monthly notifications, such as payment due reminders. Only subscribers who are due at the moment the message is sent will receive the reminder.

Ensure More Successful Installs with Integrated Mapping

  • Easily view your coverage area.isp billing software 9
  • Quickly prequalify subscribers.
  • Simplify subscriber installation.
  • Reduce failed installs and wasted truck rolls.
  • Instantly generate and submit required FCC Form 477.

Immediately View and Update Equipment Inventory

  • Easily track each tower’s location and the installed equipment.isp billing system 9
  • Know exactly what equipment exists on your subscriber’s premises.
  • Instantly ping subscriber equipment by hovering over the IP address.
  • Quickly identify the authenticating MAC address of the subscriber’s equipment.

A Wide Range of Management Reports

Built-in, exportable and customizable reports streamline management tasks, including:

  • Monthly Billing Report.recurring billing system 9
  • Credit Card Expiration Report.
  • Late Payment Report.

Custom reports are available on request.