Minor Improvement:

1. New user right “Closed Ticket” and new ticket status “Closed” are now available in the Ticket Drawer (CRM Beta).
2. An Assignee is now required before resolving a ticket in CRM Beta.
3. UI and functional enhancements are added to the BoM in CRM Beta.
4. The Internet Package Provisioning tab now includes Typical Download Speed, Typical Upload Speed, and Latency, calculated from 30-day averages or medians in the Item Manager. These values also appear in vPortal on the Subscription Form, Usage, and Upgrade pages, supporting the automatic generation of FCC-compliant Broadband Facts.
5. Office Hours, Social Media Links, and QR Code settings are now available in My Visp.
6. A new “Account Breakdown by Subscriber Type” table is now added to Billing Summary in Reports Beta, showing accurate Residential and Business breakdowns for one-time and labor items.

Bug Fixes:

1. The intermittent issue where the Access Controller name appeared blank for Internet devices with an existing IP address is now resolved.
2. Ticket Dashboard toggle preferences in CRM Beta now persist correctly.
3. Loading delays on Package > Devices for CRM Beta are now resolved.
4. The issue causing an empty Ticket Drawer and Dashboard for CRM Beta on initial launch is now fixed.
5. Deleted subscribers are no longer included in calculations for the Package Revenue dashboard widget.