1-541-955-6900 success@visp.net

What’s new in VISP

We’re updating VISP regularly. Check back here to see the latest improvements and newest features.

Visp 8.1.7.3 – Jul 19, 2021 10:40 PM PST

Improvements:

  1. Autobill threading is now added to improve auto-pay processing delays.
  2. Customer ID is now displayed in the Statement PDF.

Bug Fixes:

  1. In the Package Item tab of an item, the Save button now enables when clicking on X to remove the tag-along item.
  2. Moving a service to another package now updates the displayed package in the Subscriber Packages/Services dock.
  3. Paper Invoice save code and apply code are now separated.

Visp 8.1.7.2 – Jul 13, 2021 10:46 PM PST

Minor Improvements:

  1. Include inactive and deleted subscribers checkboxes are now available in the Average Revenue per User Report.
  2. In the Package Information report, the Subscriptions column is now separated into Active and Inactive subscriptions columns.

Bug Fixes:

  1. Unused external codes are now removed to optimize Visp app.
  2. Late Fee Balance Forward setting is now saved correctly.
  3. Full-term charge is now generated correctly when adding a new package.
  4. Customer balance is now displayed correctly when adding an item that makes an invoice total turn 0.
  5. Unknown column error no longer displays when deleting a subscriber package.
  6. In the Assign Equipment to subscriber popup, an error message is now displayed when entering a Serial No, MAC, or IMSI that is not found in the selected equipment profile.
  7. Updating the rate of an invoice item in the upcoming invoice now adds a subscriber history log.
  8. Login for vPortal is now optimized for faster login.
  9. Internet Hotspot MAC Address can now be added or updated in vPortal based on the MAC Address option in Portal settings.

Visp 8.1.7.1 – Jul 5, 2021 9:05 PM PST

Minor Improvements:

  1. Given the proper set-up, the subscriber can now re-activate their inactive hotspot service accounts through the vPortal.
  2. Total Amount and Total Tax columns have been added to the main table of the Income by Account report.
  3. Account Code column has been added to the sub-table of the Income by Account report.
  4. ISP domain name is now displayed, instead of the app user name, in the email content of the forget password email sent to subscribers when sending the reset link via Visp app.
  5. Customer name, company name, address is now included in the online payment email notification sent to the ISP.

Bug Fixes:

  1. All package instances in a group are now renamed as expected when the user updates their shared invoice item’s description.
  2. When the user updates the package name of only one of the grouped packages, only that package’s name is updated.
  3. Percent tag-along items are now generated correctly.
  4. Upcoming invoice no longer displays incorrect duplicate tag-along charges.
  5. Upcoming invoice now displays term dates and due date correctly for newly added packages.
  6. Updating payment data in My Visp now saves without errors.
  7. Updating price of FEE in Items settings no longer causes an error.
  8. Email account is now saved correctly when updating the report snapshot settings.
  9. Phone number validation for UK ISPs is now set 11-digits.
  10. Email error no longer cascades to the Credit Cards fields.
  11. Credit card with incomplete data no longer causes an error to display when viewing the Payments tab.
  12. Alias service with valid input can now be activated without errors via vPortal.

Visp 8.1.6.6 – Jun 22, 2021 9:45 PM PST

Bug Fixes:

  1. Full-term invoice item is now generated correctly on adding a package with a past bill start date.
  2. Invoice Due Date is now displayed correctly for invoices containing only prorate items.
  3. Updating tax of an invoice item in the upcoming invoice now displays correctly.
  4. Non-alphanumeric characters are now automatically removed for Zip/Postal code after selecting a suggested address in the Add Prospect dock.
  5. In the Payment Options tab of the Subscriber dock, credit card updates are now saved correctly after removing a credit card and entering a new card.

Visp 8.1.6.5 – Jun 16, 2021 10:52 PM PST

Bug Fixes:

  1. Reactivating a package from hibernation now generates an invoice.
  2. Updating the tax of a package that is not yet billed now displays correctly in the upcoming invoice.
  3. Funky behavior that happens occasionally for the next invoice day option for package bill start date is now fixed.
  4. Updating the ticket description no longer causes a funky behavior where the cursor goes to the next line.

Visp 8.1.6.4 – Jun 14, 2021 9:57 PM PST

Improvements:

  1. Users can now click on the DOWNLOAD PDF link in notifications for the invoices generated and choose between downloading a single PDF file or a zipped file that contains the separate PDF files of the generated invoices.
  2. Visp feedback is now integrated under Notifications and other parts of the application.
  3. Subscriber dock is now improved to be more flexible to different browser sizes.
  4. Avalara integration improvements include an un-incorporated indicator for addresses, tax integration with credit memo, and tax inclusion. In addition, Avalara events are now logged in the subscriber history.
  5. Subscriber location icon now uses the blue color, instead of red.
  6. Extra white spaces are no longer displayed for the Subscriber dock.

Visp 8.1.6.3 – Jun 13, 2021 10:38 PM PST

Bug Fixes:

  1. Selecting an address now fills out the address fields more accurately in the Add Prospect dock.
  2. Subscriber packages are now sorted alphabetically.
  3. Currency is now displayed correctly in the Package pricing and Receive Payment window.
  4. Additional custom fields 21 to 36 are now available as filter conditions.
  5. Previously deleted/old MACs for SmartSession are now included in the usage report even if those MACs have no logins but were active during the month.

UBO 7.6.124 – Jun 13, 2021 10:35 PM PST

Bug Fixes:

  1. Code when updating ticket type is now cleaned up to avoid replacing template content unknowingly.
  2. Additional custom fields 21 to 36 are now available as filter conditions.

Visp 8.1.6.2 – Jun 6, 2021 10:29 PM PST

Bug Fixes:

  1. If the Bill Start Date is already past the month’s Invoice Date and Term End Date and Invoice Day < Term Start Day, only the prorate is prepared in the preview mode.
  2. Prorate Recurring checkbox is no longer checked on adding to invoice.
  3. For subscribers with a flexible Auto-pay day, auto-pay will now process even if the processing continued to the next day.
  4. Print House fees are now charged correctly for new ISPs.
  5. Column and page size main table preferences are now saved after 15 seconds or during logout, whichever comes first, in both Chrome and Firefox browsers.
  6. “Automatically unsuspend” checkbox for suspended subscribers is now checked by default in Receive Payment.
  7. All subscriber tickets are now displayed in the Subscriber dock.
  8. Password validation for Independent email service is now removed.
  9. Email service with primary status is now displayed in vPortal Manage Packages.
  10. Clicking on Add Prospect now overlaps the Settings drawer.
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