What’s new in VISP

We’re updating VISP regularly. Check back here to see the latest improvements and newest features.

May 25, 2020 10:23 PM PST – Version 7.6.104

Improvement:

  1. Subscribers with ACTIVE Independent Email service is now available in UBO.
  2. Passwords with special characters are now displayed correctly in the Email merge fields.

Bug Fixes:

  1. Edit own Notes/Tickets/Attachments user right is now applied correctly for Notes in Notes & History tab.

May 17, 2020 8:59 PM PST – Version 7.6.103

Bug Fixes:

  1. Filters updated or created in Web UBO are now displayed correctly in Java UBO.
  2. Filter operators in Web UBO are now compatible with Java UBO and crons.
  3. Invoice Message validator is no longer triggered unless changes are made.

May 10, 2020 9:53 PM PST – Version 7.6.102

Improvements:

  1. After clearing the search field, the highlighted row is now displayed in the table without the need to scroll down or go to another tab.
  2. Average Revenue Per User Report now considers if the package of the subscriber has a custom pricing setup.

May 3, 2020 10:37 PM PST – Version 7.6.101

Improvement:

  1. Late Fee sub-conditions checkboxes are now independent of the default late fee condition, similar to paper invoice fee settings.

Bug Fixes:

  1. Auto-reset speed limits auto action is now available when speed limits for the Internet service have been modified.
  2. Highlighting focus in MAC is now disabled for Make, Model, Description to avoid the funky typing reset behavior.
  3. Typing detection in the IP Address field is now improved to avoid the funky cursor behavior.
  4. If “Merchant Processing Optional” user right is unchecked, “Process Payment Now” checkbox now continues to be checked and disabled even after posting a payment that unsuspends a subscriber.

New updates as of May 5, 2020 10:51 PM PST:

  1. Company Name is now the name displayed as the sender name when sending emails from UBO only if it matches the email addresses provided in the My Visp settings.
  2. Include inactive/prospect subscribers checkbox is now available in the Customer Mailing List report.

Apr 26, 2020 9:18 PM PST – Version 7.6.100

Improvements:

  1. View Credit Card Reports user right is now checked when accessing the Customer Cards Without Tokens reports.
  2. Clicking Report Center will now open one instance of the window.
  3. Date Chooser is now displayed for reports under the FCC category in the Reports Center. By default, the report date is set to the current month.

Apr 19, 2020 10:53 PM PST – Version 7.6.99

Improvements:

  1. “Any subscriber whose internet hotspot service will end in 10 days” trigger is now available in UBO.
  2. Edit Package right now includes Package Pricing and Package Auto Actions in the Subscriber Packages tab.
  3. Users can now choose “Account No” and “Parent Account No” for the TV service account.
    • If “Parent Account No” is selected, the user can choose an existing TV service account Account No as the parent and the duplicate Account No restriction will be ignored.
  4. The “Disable limits on this service.” option is now available in the Usage-based Billing under the Internet service of the Subscriber Packages tab.
    • If checked, the subscriber Internet service’s Usage limits will be set to “unlimited”.
    • This option is automatically checked when the Internet service is activated and the package has default bypass settings checked in the Usage-based Billing under Packages of the Settings window.
  5. The package auto action option, “Auto-Reset → Usage Limits”, is now available under Package Auto Actions of the Subscriber Packages tab.
    • If set, the Usage Limit settings of the subscriber Internet service with customized Usage Limit settings will reset to follow the package default settings after the days specified in the auto action.
    • The Auto-Reset Speed Usage Limit setting is now automatically added when the Internet service is activated and the package has default bypass settings set.

Bug Fixes:

  1. Invoice items transitioned from quote items now follow the rate updated in the quote.
  2. Invoice Day, Invoice Due Day, Term Start Day, and Auto-pay Day filter conditions now have a consistent “Last Day” filter value option.
  3. Aging ranges in Accounts Receivable Aging Report now follows days count instead of the end of month count.

Apr 14, 2020 10:35 PM PST – Version 7.6.98

Improvements:

  1. Error prompt is now updated to display a timeout reason if the server was down upon adding an attachment.
  2. Terms of Use option is now displayed in the Online Signup Settings for ISPs who are using vPortal.

Apr 6, 2020 6:28 PM PST – Version 7.6.97

Bug Fixes:

  1. Adding a ticket to a newly added subscriber will now create the ticket to that subscriber.
  2. “Terms: (unchecked)” is now displayed in the history log if the Generate Term is unchecked upon adding the package.
  3. Usage trigger and usage report now consider if a device was either deleted or moved.

Mar 29, 2020 10:46 PM PST – Version 7.6.96

Bug Fixes:

  1. When adding a new subscriber, entered payment details are no longer saved if the payment method is not selected.
  2. Updating Equipment Tab will no longer remove the saved credit card and eCheck data in the billing options tab.
  3. By default, Maximum Contractual Downstream Bandwidth (Business/Government) and Maximum Contractual Upstream Bandwidth (Business/Government) are now displayed when loading the FCC Broadband Deployment report with an end date before July 1, 2019.

New updates as of Mar 31, 2020 8:29 PM PST:

  1. Users can now add credit card token to subscribers without the “Unable to update. No records returned!” error.
  2. Fixed Broadband Subscription by Block report should now display values as expected.

Mar 25, 2020 6:06 PM PST – Version 7.6.95

Bug Fixes:

  1. Sync to existing term is now restored when adding another instance of a package to non-monthly subscribers.
  2. Exception is now fixed when adding a new subscriber using a multi-ISP app user.
  3. Usage from login attempts of the account is no longer included in the Usage Reports.
  4. The current IP Address of the user is now displayed in the IP access error message.