1-541-955-6900 success@visp.net

What’s new in VISP

We’re updating VISP regularly. Check back here to see the latest improvements and newest features.

Visp 8.1.9.7 – Sep 14, 2021 6:14 PM PST

Minor Improvement:

  1. Transaction ID column is now available in the Monthly Credit Card Billing Report.

Bug Fixes:

  1. Subscriber equipment drawer now closes when selecting another subscriber.
  2. Adding a second package in settings now displays packages tabs correctly.
  3. Phone numbers can now be updated in inline edit.
  4. Unidentified floating object when adding/editing ticket types in settings is now removed.

Visp 8.1.9.6 – Sep 12, 2021 9:46 PM PST

Bug Fixes:

  1. Report snapshot is now generated correctly for Usage Report for Internet Service.
  2. If a subscriber has at least one active red or yellow alert cascaded to the customer, the alert will display in the main table.
  3. | symbol no longer causes email messages to cut off on sending.
  4. Clicking X in inline edit now works as expected where changes are not saved.
  5. Package setup fee item tax is now synced on updating the setup fee package tax setting.

Visp 8.1.9.4 – Sep 8, 2021 9:39 PM PST

Minor Improvement:

  1. The first ISP email address is now populated automatically in the To field of the Message Subscriber form.
  2. Extra spaces before and after email addresses are now automatically removed on clicking “Add email address” or on pressing the Enter key in the To field.

Bug Fixes:

  1. Users can now click on the Bill Parent to generate the billed-from-child item to the parent for other instances of the item if the PBA setting has been enabled already.
  2. Filter results now display consistently for those filters with the last day of the month condition.
  3. Viewing an invoice now displays properly for invoices generated after Sep 2, 2021 with a paper invoice fee.
  4. Paper Invoice Fee now displays correctly in the upcoming invoice.
  5. Setting subscriber paper invoice fee from Custom to Default now displays the ISP’s default fee amount.
  6. “No upcoming invoice” error no longer displays on unchecking the Paper Invoice option in the subscriber’s Billing Options tab.
  7. Missing Reset button in the password field is now restored.
  8. Report Snapshot labels and checkboxes are now displayed correctly.
  9. Subscriber pins are now loaded consistently on the Map page.

Visp 8.1.9.3 – Sep 6, 2021 9:48 PM PST

Minor Improvement:

  1. Ticket content changes are now displayed in the ticket history log.

Bug Fixes:

  1. Subscriber email addresses are now populated correctly in the To field when sending an email to the subscriber.
  2. Subscribers are now loading consistently on the Map.
  3. Viewing a package in the Subscriber dock no longer displays an error if accessed via the Ticket dock.
  4. Updating the custom field label in the Custom Field settings no longer has the funky behavior after typing the first character.
  5. Missing “Delete the invoice item and the package” option behavior is now restored.
  6. Inactive items are no longer displayed as tag-along item suggestions or tag-along items of a package.
  7. If a package has inactive items as a tag-along, the inactive tag-along items are no longer added to the invoice upon adding the package.
  8. When linking a SIM to an LTE CPE, Link and Unlink buttons are now displayed correctly.
  9. Linked SIM IMSI label for LTE CPE is now updated to display as a link-looking label to indicate that it can be clicked to link a SIM.

Visp 8.1.9.2 – Sep 1, 2021 5:57 PM PST

Features:

  1. Major updates on Visp’s messaging feature to improve subscriber ticket communication and to support SMS (via Twilio) for sending bills and processing payments.
  2. Paper invoice fee now appears on upcoming invoice preview and can be configured in the Items manager.
  3. Users can now set the ISP’s paper invoicing policy to skip the following if the subscriber’s balance due is less than the set threshold:
    • skip an invoice from getting automatically sent to the print house or included in the PDF download file
    • skip charging paper invoice fee to the subscriber

Bug Fix:

  1. “Saint Kitts and Nevis” country option is now available in vPortal.
  2. All instances of payment declined error now triggers the payment declined email if activated.
  3. Missing total in the Auto-pay summary CSV email is now restored.

UBO 7.6.126 – Sep 1, 2021 5:56 PM PST

Minor Improvements:

  1. Tract is now generated correctly when adding a new subscriber or updating a subscriber address.
  2. Scheduled mass email to comma-separated package filter values is now sent successfully.
  3. Percent discount items are now generated correctly.
  4. eCheck is now available as a payment option in My Visp for non-US ISPs.
  5. Misleading setup fee tax tooltip under package tax settings is now corrected.
  6. IP Address Search is now available under the Tools menu.

Bug Fixes:

  1. Access controller column now displays data correctly.
  2. Tax is now recalculated correctly after updating the rate of a custom item in a closed invoice.
  3. Changing the tax setting to None now applies correctly on invoice generation.
  4. All instances of payment declined error now triggers the payment declined email if activated.
  5. Missing total in the Auto-pay summary CSV email is now restored.
  6. Exception on clicking a filter with an invalid number format value for Invoice Day is now fixed.

Deprecation:

  1. Paper Invoice-related settings have been disabled in UBO with a tooltip to use the Visp app.

Visp 8.1.9.1 – Aug 31, 2021 8:56 PM PST

Bug Fixes:

  1. Missing auto-suggest behavior for address input is now restored.
  2. Missing subscriber markers are now loaded in the map.
  3. City with NULL word is now displayed correctly in PDF.

Visp 8.1.8.8 – Aug 25, 2021 9:44 PM PST

Minor Improvement:

  1. Username character field limit in the Login now matches the 50-character limit of app user usernames.
  2. Extra spaces are now removed when saving address fields.
  3. Misleading setup fee tax tooltip under package tax settings is now corrected.

Bug Fixes:

  1. Credit memo delete prompt now displays correct label.
  2. Filter value suggestions are now displayed correctly and also exclude data from deleted subscribers.
  3. Funky dropdown behavior in the LTE service after updating LTE SIM fields is now corrected.
  4. Changing the tax setting to None now applies correctly on invoice generation.
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