What’s new in VISP

We’re updating VISP regularly. Check back here to see the latest improvements and newest features.

Visp 8.0.8.4 – Aug 9, 2020 10:43 PM PST

Bug Fixes:

  1. Timezone is now applied correctly to the Last Modified Date & Time which is displayed in the Subscriber Ticket Summary.
  2. Credit card IPPay token is now only re-tokenized if the card number is updated.
  3. Posting a payment in My Visp now reloads the displayed Visp Statement to the current month and year.
  4. A possible cause for the “bad request” error when scheduling a ticket is now fixed.
  5. Invoice Total and Total Balance Due are now updated when adding or removing items in the invoice.
  6. Adding a custom item in the invoice now displays a consistent date range on both the invoice item preview and the saved invoice item.
  7. Funky instances of duplicate notes or inconsistent subscriber details for docked subscribers are now fixed.
  8. Updating ticket details of a scheduled ticket in VISP now includes updating the content of its corresponding calendar entry.
  9. Clicking on a ticket with no subscriber associated now displays the Select Subscriber option consistently.
  10. IP Address is now updated with the latest IP address of the authenticated device when clicking the Refresh button in the Internet service.
  11. A custom item with a quantity greater than 1 can now be added into the invoice without errors
  12. Package column is now sorted correctly.
  13. Work Phone and Cell Phone are now displayed correctly in the Edit Subscriber popup.

Visp 8.0.8.3 – Aug 5, 2020 11:35 PM PST

Bug Fixes:

  1. Deleting a package in the upcoming invoice now adds a history log.
  2. Non-recurring items added in the upcoming invoice are now added correctly in the actual generated invoice.

Visp 8.0.8.2 – Aug 4, 2020 10:44 PM PST

Improvement:

  1. Two new linked ticket types: Merge To and Merge Into By.
    • “Merge To” means to merge the currently viewed ticket to the selected linked ticket.
    • “Merge Into By” means to merge the selected linked ticket to the currently viewed ticket.
  2. When a ticket is merged to another ticket, all its content, attachments, tasks, etc. will be added to the other ticket and the merged ticket will be closed.
  3. Email notifications will now be set to the reporter when resolving or closing a ticket.
  4. Email notifications will now be sent to the linked tickets reporter if the main ticket is resolved or closed.

Bug Fixes:

  1. Since users can now select the default payment method of the subscriber in the Payment Options tab, the radio button in the Payment Method dropdown under Receive Payment is now removed.
  2. For Firefox users, ticket schedule time can now be updated.
  3. When scheduling a ticket to a technician without a calendar, the technician calendar is now automatically created instead of displaying an error.
  4. Deleting a ticket type now works without errors.
  5. Adding a ticket note now only adds a history log to the ticket logs, and not to the ISP logs.
  6. All custom items are now loaded when clicking on Other Item button in Invoice view.
  7. Term start date for a package is now displaying as selected by the user.
  8. Expiration date for TOKEN-type credit cards is now excluded from the Post Payment button restrictions.
  9. If the user right is checked, the missing “Overview – Subscribers Count” dashboard component is now displayed.
  10. The missing option to select a subscriber in the ticket is now available if the ticket is not linked to any subscriber.

Java UBO 7.6.109a – Aug 2, 2020 9:09 PM PST & 10:27 PM PST

Bug Fixes:

  1. Subscriber usage now displays usage from RADIUS and SmartSession in the reports and usage billing correctly.
  2. Equipment profile is now considered when adding a new equipment.
  3. Updating the custom price setting of a package now updates the custom pricing of its item.
  4. Report column preferences are now displayed properly.

Web UBO 8.0.8.1 – Aug 2, 2020 9:22 PM PST

Improvement:

  1. Inventory Location Management, Equipment Profiles, and Stock Level indicator are now available for managing equipment.

Bug Fixes:

  1. Export to CSV now extracts all the results in the table instead of just the current page.
  2. State alignment and required fields label in My Visp Settings are now fixed.
  3. Time display in Time Zone settings now displays correctly based on the selected time zone.
  4. Loading of tickets is now faster and now loads the next pages of the tickets.
  5. Newly added filter in Java UBO now displays in Web UBO.
  6. Enable online signup for the following service packages option in Portal settings can now be updated without errors.
  7. Updating the custom price setting of a package now updates the custom pricing of its item.
  8. The default “Failed” status for a ticket is now displayed with correct spelling.

Web UBO 8.0.7.9 – July 28, 2020 9:31 PM PST

Bug Fixes:

  1. Funky Save and Restore buttons behavior is now fixed when saving changes in My Visp Payments settings.
  2. Exporting ISP Statement to CSV now displays the correct month range in the CSV.
  3. When clicking on an existing invoice containing only charges with no item instances, the invoice charges of the selected invoice now displays correctly instead of the upcoming invoice charges.
  4. “TypeError: Invalid attempt to spread non-iterable instance” is now fixed.

Web UBO 8.0.7.8 – Jul 26, 2020 11:53 PM PST

Improvements:

  1. Linked Tickets feature is now updated to have its own tab and now has more link ticket type options.
  2. My Visp settings are now moved from the Settings page to the Web UBO menu.

Bug Fixes:

  1. The quantity field for a custom item is now editable when adding a new custom item in the invoice.
  2. Voided invoice is now ignored when ‘Add to invoice’ is selected upon adding a package.
  3. Stripe secret key character limit is now increased to 255.