Visp 8.5.12.5 – Dec 15, 2025 8:30 PM PST

Minor Improvement:

  1. A new confirmation prompt now appears when switching eCheck processing to NACHA, requiring re-entry of the Routing Number and Account Number for added security.
  2. The Average Revenue Per User (Date Bound) report is now available, with invoice/date filters and inclusion options. Revenue is calculated from subscriber invoices, including discounts and excluding taxes.
  3. The Transaction ID field has been removed when posting payments using Credit Card or eCheck methods.
  4. Credit Card External and eCheck External are now available payment methods; the Transaction ID field is shown when using these options.
  5. Upcoming invoices now reflect subscriber billing setting changes that have been set to take effect on the next expected invoice generation.
  6. Address fields and Due Date columns are now available in the Payment Distribution Report.

Bug Fixes:

  1. Service End date calculation for hotspot internet services now uses full calendar months instead of a fixed 30-day cap, and validation has been added to prevent zero values in the Access Time field.
  2. A latency issue when viewing details in the IRM Inventory tab has been resolved.
  3. Tooltip display issues in CRM Beta Calendar events have been fixed.
  4. Closed tickets in CRM Beta are now consistent across Calendar and Kanban views (closed tickets appear greyed out in Calendar and under Resolved in Kanban).
  5. An issue preventing ticket deletion in the CRM Beta Ticket Dashboard has been resolved.
  6. Newly created email templates no longer inherit content, filters, or CC values from the previously selected template.
  7. The Reports Beta Aging Report is now aligned with the legacy Aging Report’s cash-basis logic for improved accuracy.
  8. Recurring non-PACKAGE items set to auto-suspend are now excluded from upcoming invoices when their associated package has been deleted.
  9. Backdated credit memos now appear in the Cash Flow Report when “Include Credit Memo” is checked, instead of a blank page.
Videos and Tutorials - Visp app

Videos and Tutorials

Documentation - Visp App

Documentation

Changelog - Visp App

Changelog

FAQ - Visp App

FAQ

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