Visp 8.6.9.2 – Sep 2, 2026 8:24 PM PST

Minor Improvement:

  1. The App User column is now available in the Suspended Customers Report. For older records, this column may appear blank since the data was not captured at that time.
  2. The Date Resolved column is now available in all Ticket and Schedule Reports (Date Bound), including Group By Date Bound reports.

Bug Fixes:

  1. An issue causing some users to see an outdated app version has been fixed, with affected browsers now updating automatically.
  2. Adding packages with “Invoice Now” on the same day now consistently merges into the subscriber’s existing open prorated invoice instead of creating a separate duplicate.
  3. Accounts with an outstanding balance will no longer be unsuspended after partial or nominal payments — the system now correctly checks the full balance first.
  4. The “Duplicate Account Number” error no longer appears when activating an account number linked to an orphan child TV service.
  5. Contact information (address and phone numbers) now displays correctly in the new ticket drawer for subscribers created via API.
Videos and Tutorials - Visp app

Videos and Tutorials

Documentation - Visp App

Documentation

Changelog - Visp App

Changelog

FAQ - Visp App

FAQ

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