Category : Administration

Opening a Trouble Ticket

Feb 13, 2013

Go to > login > type in account username and password > Create New Trouble Ticket. You will be given a form to fill out. This will be your trouble ticket. Fill out this form – make it as accurate as possible so can provide the right help. Give special attention in providing

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Your Executive Tasks — Support Site Administration Section

Jul 13, 2011

Under the Administration section of the Support Site, you can do the following: Continue reading “Your Executive Tasks — Support Site Administration Section” »

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DSL Signup Server

Sep 08, 2010

Here are instructions to enable the DSL signup server for your ISP. Continue reading “DSL Signup Server” »

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PUP Charge (Power User Premiums)

Sep 02, 2010

Network providers and ISPs often offer “unlimited” dialup access and define “unlimited” as 150 hours or less. Most providers then bill hourly or otherwise charge additional fees per subscriber. provides you with a wide range of tools to simplify the management of these high-usage subscribers,

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