Category : Account Manager / CSM

Manage wired service accounts

Jul 08, 2015

Other Connection service refers to non-wireless connection services that work the same way with Wireless service. To add an Other Connection service to a package: Open the ISP Configuration window. Select a package from the list in the Packages node (or add a new one). Select the Other Connection service

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Display/Hide IP Address in the Account Manager

Jul 07, 2015

In the ISP Config > Packages > Wireless Settings, you can choose to disable or enable the “Show subscriber’s own IP Address in the Account Manager”. If the checkbox is checked, the IP address of the subscriber will be displayed in the ISP Configuration > Packages tab > Wireless

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CSM: Show and Hide Tabs

Jul 07, 2015

With just a few clicks, you can take control of the information that gets displayed on your subscriber’s Account Manager page. Open the ISP Configuration window, go to the Subscriber Portals → Account Manager panel, and the Tab Options section. Check or uncheck an option to display or hide it on

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Updating Credit Card on CSM

Dec 17, 2013

Have you ever encountered subscribers not knowing how to update their credit cards in the CSM? Here are steps that you can inform your subscribers to assist them when they want to update their credit card data. Continue reading “Updating Credit Card on CSM” »

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Login to Account Manager

Feb 15, 2013

Go to your ISP portal site. Look for the Account Mgmt link. This is usually located on top section of the navigation menu. Now, click on the link to open the Account Management Login page.  (Note:You must have an account to log in ) To access this page, you must provide the correct username and

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