Category : Getting to Know the Software

Internationalization & Localization

Jul 08, 2015

We are glad to be of service all over the world! We are proud to say that we are supporting the following countries: Note: The following screenshots were taken from different sections of the software USA (Add New Subscriber window):   Canada (Subscriber tab):   Philippines (Subscriber tab):   Spain

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Date Last Modified

Jul 01, 2015

Now there is a “Last Modified” column in the Notes & History tab, showing you the date and time a ticket or a note has last been edited.    

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Equipment Tab

Aug 05, 2014

The Equipment tab stores your subscribers assigned CPE information. You will see the users CPE radio in the Equipment List as well as Assign and Unassign Equipment as needed. To assign equipment to a subscriber’s account, click the Assign button, this brings up your list of unassigned CPEs from

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Updating the Billing Start Date

Aug 01, 2014

Updating the Billing Start Date You can only change the Billing Start Date a month before the billing date has started. Go to Packages tab and select the package you would like to update. Then choose your new billing start date. Click Save to apply your changes. For more details on how to

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Primary Account Tab

Jul 30, 2014

The Primary Account tab stores the subscriber’s primary Username and Password. These are the credentials they use to log into the Account Manager online. Additionally, it also has information such as their Operating system and Previous ISP. The Setup Date and Paid Thru date are automatically

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