Visp 8.3.5.3 – May 10, 2023 11:33 PM PST

Minor Improvement:

  1. If no First Name and Last Name are available, the subscriber company is now displayed in the Subscriber Name column of the Service Desk table and in the Subscriber field for Add/View Ticket.
  2. Package label is now added to the top-up options in vPortal. In addition, the username is automatically selected if only 1 internet service is available for top-up.

Bug Fixes:

  1. Sending a mass email to a filter now retrieves the filter conditions more accurately.
  2. Custom items in quote are no longer auto-converted to invoice.
  3. Changing parent payment distribution to an invoice containing child charges will no longer create another instance of payment to the child account.
  4. Overpayment that distributes partially to a newly generated parent invoice with child charges no longer generates a payment to child accounts.
  5. Phone number of the reporter is now saved correctly as the ticket contact number for tickets automatically created via SMS.
Videos and Tutorials - Visp app

Videos and Tutorials

Documentation - Visp App

Documentation

Changelog - Visp App

Changelog

FAQ - Visp App

FAQ

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