Visp Product Roadmap 2024-2025

Explore Visp’s dynamic product roadmap, showcasing key features prioritized for development and release. Stay updated on the latest progress without specific dates, as priorities may shift at Visp’s discretion to best serve ISPs and their subscribers.

Upcoming Features

Dispatching (phase 1 of ~5)

Dispatching in Visp enables ISPs to assign and track field service tasks efficiently, optimizing technician scheduling and job management.

Ready for development

Optimizes field service management by streamlining task assignments and tracking, ensuring efficient scheduling and timely service delivery.

Installer App

The Installer App in Visp facilitates the deployment and installation of services by providing technicians with essential tools, documentation, and workflows to ensure efficient service delivery.

On Deck

Fiber Management and Mapping

Visualizes and manages your fiber network layout, allowing ISPs to track routes, connections, and infrastructure details for efficient planning and maintenance.

On Deck

IPAM and IPv6 Enhancements

IPAM (IP Address Management) in Visp helps ISPs efficiently manage, allocate, and track IP addresses across their network infrastructure.

Not Started

Google Pay Integration (PaydUp)

Gives your subscribers the option to pay as one-time or recurring transactions with Google Pay in the vPortal using the PaydUp gateway

Not Started

In Development

CRM: New Ticket Management

New Ticket Management in Visp’s CRM streamlines the process of creating, tracking, and resolving customer support tickets, enhancing service efficiency and customer satisfaction.

In Progress

vNMS

vNMS in Visp provides centralized network management, enabling ISPs to monitor, configure, and optimize network performance efficiently.

Temporarily paused

Allowing ISPs to monitor and optimize network performance in real time, ensuring reliable service delivery and proactive issue resolution.

CRM: New Subscriber Management

New Subscriber Management in Visp’s CRM simplifies the onboarding process for new customers, allowing ISPs to efficiently track and manage subscriber information and services.

Temporarily paused

Radius (Microservice)

Isolates RADIUS authentication to a best-practice and highly-scalable microservice. Improves security and eliminates authentication-related load on legacy DB. Improves the newly available onsight RADIUS athentication.

In Progress

Payment (Microservice)

Isolates payments to a best-practice, scalable microservice. Significantly improves payment security and reliability, reduces maintenance overhead.

In Progress

Testing

Business Intelligence Reporting

Business Intelligence Reporting in Visp delivers data-driven insights through customizable reports to enhance decision-making and operational efficiency.

In Beta

Provides customizable, data-driven insights that empower ISPs to make informed decisions, optimize operations, and enhance overall business performance.

Multifactor Authentication (MFA), 2FA, & Single Sign-On

Added MFA and 2FA for enhanced security, along with single sign-on for faster and easier logins.

In Beta

Enhance security by requiring multiple verification methods for access, protecting customer data while simplifying the login process with a single set of credentials, improving both trust and user experience.

vHooks

vHooks in Visp are webhooks that allow ISPs to automate workflows by triggering actions or sending real-time notifications when specific events occur within the software.

In Beta

Streamline workflows by automating actions and sending real-time notifications for specific events, enhancing operational efficiency and responsiveness to customer needs.

Purchase Order Automation

Integrates with ISP Supplies for streamlined purchase ordering from the system.

In Beta

Improves ordering process and inventory management.

Launched

Quality and performance optimizations (phase 1)

Initiatives launched in 2022 to improve software stability and performance. Back-end, database, and code optimizations for speed and reliability.

Launched

Improved user experience, faster and more reliable performance for all ISP sizes.

Infrastructure Resource Management v4

Infrastructure Resource Management (IRM) in Visp is a comprehensive site and device management system that tracks the lifecycle of your network equipment, from purchase to deployment, while mapping AP coverage areas and integrating inventory and purchase order management.

Launched

Empowers ISPs to manage and track equipment efficiently, streamline maintenance, and ensure accurate subscriber notifications, improving operational control and reducing network downtime

Bill to Another & Bill All to Another

Allows charging existing invoice items from one customer to another.

Launched

Simplifies the process of charging other customers, creates a workflow for businesses to charge their customers.

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