Unlock Over 150 New Features with Visp’s New Web Version
We’re thrilled to introduce the new web version of Visp, a groundbreaking upgrade that brings you over 150 new features and improvements to redefine your WISP management experience. Our modern web platform is designed to elevate your operations, delight your customers, and accelerate your business growth.
Discover What’s New:
Over 150 Features in Visp’s Latest Web Version
Dashboard: Your Business at a Glance
Subscriber Table: Streamlined Management
Subscriber Profile: All-in-One Access
Billing & Automation: Robust and Efficient
Settings & Security: Tailored to You
Access to PaydUp Gateway: Advanced Payment Solutions
Service Desk: Superior Customer Support
Dashboard:Your Business at a Glance
- Comprehensive Overview:
Monitor key metrics like subscriber counts, revenue, subscriber growth, ticket statuses, inventory profiles, and scheduling—all in one place. - Customizable Widgets:
Personalize your dashboard by adding, removing, and rearranging widgets to focus on what matters most to you. - Real-Time Data & Visualizations:
Access up-to-the-minute data displayed through engaging charts, graphs, and gauges for immediate insights.
Subscriber Table: Streamlined Management
- Enhanced Interface:
Navigate effortlessly with advanced filtering and dynamic search options. - Personalized Views:
Choose and arrange columns to display the most relevant information. - Bulk Actions & Quick Access:
Save time by performing actions on multiple subscribers and accessing common tasks directly from the table.
Subscriber Profile: All-in-One Access
- Unified Information:
View contact details, billing, packages, invoices, transactions, and logs on a single page. - Advanced Features:
Utilize the “Bill All to Another” option to simplify billing for related accounts. - Improved User Experience:
Enjoy a more organized, visually appealing interface that’s accessible to all users.
Service Desk: Superior Customer Support
- Flexible Views:
Manage tickets with List View, Kanban Board, and Calendar View for optimal workflow. - Integrated Scheduling:
Use the built-in calendar to schedule appointments and view technician availability. - Enhanced Collaboration:
Add materials to tickets, capture electronic signatures, link related tickets, and chat with customers in real-time.
Infrastructure Resource Management (IRM): Comprehensive Control
- Organized Asset Management:
Replace the legacy equipment manager with detailed panels for infrastructure and equipment. - Sub-Locations & Assemblies:
Create sub-locations and combine components into assemblies for precise tracking. - Procurement & Vendor Management:
Streamline purchasing with integrated purchase orders and vendor communication.
Mapping: Visualize Your Network
- Advanced Functionality:
Enjoy customizable base maps, radial coverage displays, interconnections, and custom layers. - Subscriber Segmentation:
Visualize and segment subscribers based on various criteria directly on the map. - Network Planning Tools:
Utilize powerful search and design tools for network optimization.
Reports: Insights That Drive Decisions
- Custom Report Builder:
Create tailored reports with drag-and-drop functionality and interactive visualizations. - Enhanced Reporting Engine:
Access advanced filtering, pre-built reports, and automated distribution. - Data-Driven Decisions:
Leverage comprehensive insights for strategic planning.
Settings & Security: Tailored to You
- Simplified Navigation:
Easily find and manage general, billing, equipment, and CRM settings. - Advanced Security:
Protect your system with Multi-Factor Authentication (MFA) and email login notifications. - Granular Permissions:
Control user access with detailed permissions and legacy application rights.
Billing & Automation: Robust and Efficient
- Accounting Controls:
Utilize the Chart of Accounts, Items Manager, and automated paper invoicing for precise financial management. - Payment Flexibility:
Benefit from multiple payment gateways, automatic payment retries, and NACHA processing. - Bad Debt Automation:
Streamline write-offs and improve financial efficiency.
Access to PaydUp Gateway: Advanced Payment Solutions
- Enhanced Payment Security:
Gain better embedded payment security controls to safeguard your transactions and customer data. - Real-Time Transaction Assistance:
Receive immediate support to promptly resolve any payment issues. - Token Ownership:
Retain ownership of payment tokens, giving you greater control over your payment processes.
Interested in elevating your payment solutions? Contact Brad Parnell for more information.
CRM & Customer Portal: Engage and Empower
- Enhanced Communication:
Reach customers via Twilio, Facebook Messenger, and upgraded email features. - Real-Time Interaction:
Chat live with customers for immediate support and issue resolution. - User-Friendly Portal:
Offer customers a seamless experience with bill of materials display, terms of service, customizable notifications, and more.
Extensions & Future Innovations
- Stay Ahead:
Explore upcoming features like Avalara integration, V-Hooks automation, and powerful network management tools. - Open Ecosystem:
Benefit from a platform that’s continually expanding with new integrations and capabilities.
Over 150 Reasons to Upgrade
Experience the Difference Today!
Don’t miss out on unlocking the full potential of your business with over 150 new features and improvements in Visp’s new web version. Experience a more efficient, insightful, and customer-centric platform designed to propel your business forward.