Bug Fixes:
- Sorting the Details column in ISP logs now works without errors.
- Timezone-related error in viewing Subscriber Logs for certain subscribers is now resolved.
- The “Include credit memo” and “Include refund” options in the Sales Tax Liability Report are
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Bug Fixes: (Video)
subscriberEquipment
API now returns the correct serial, SKU, and asset tag values.
- Location Name for IRM equipment now updates automatically when the subscriber name is updated.
- Support for the option selected under the “Upon deleting a Subscriber
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Bug Fixes:
- The Delete button is now disabled for system-generated items: Late Fee, Paper Invoice Fee, Balance Write-off, and Credit Card Surcharge.
- The ISP Site Locations Report now shows accurate subscriber counts for IRM-enabled ISPs.
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Bug Fixes:
- Arrival time changes are no longer included in email notifications if the update does not involve an actual change to the arrival time (e.g., when only the assignee, summary, or details are updated).
- Email notifications are now sent
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Minor Improvement:
- A Delete button is now available in the Item Manager, but disabled for items currently used by subscribers or linked to IRM equipment.
- A License Agreement prompt is now displayed on login and must be confirmed once before
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Minor Improvement:
- Customer ID, Home Phone, Work Phone, and Mobile Phone columns are now available to the Multi-Brand Dashboard table and are fully searchable for multi-ISP users.
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Bug Fixes: (Video)
- Equipment Logs now show the correct app user.
- Several issues in CRM and Reports Beta have been resolved.
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Minor Improvement: (Video)
- Ticket Summary now appears before the ticket description/details in subscriber logs.
Bug Fix:
- Updating or removing subscriber auto actions is now saved correctly.
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Minor Improvement:
- Total Quantity column is now available for each account code in the Income by Account report.
- FSAN column is now available in the Subscribers suspended by auto actions report.
Bug Fixes:
- Term dates no longer appear on newly
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Minor Improvement:
- A new mass email trigger is available: Any subscriber whose eCheck payment has been declined.
- Mass Message now auto-saves unsaved filters, names them based on their criteria, and disables template selection during edits.
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