Education at WISPAPALOOZA: Aggressively Pursue Your Goals
Your intentions to keep up with the latest technical and business knowledge are always good – but if you’re a typical WISP, you’ve barely got time for bathroom trips much less surfing the ‘net for updates on switches and routers. And, it’s a miracle that you keep up with regulatory and industry changes.
That’s why conferences like WISPAPALOOZA are so valuable, they are the best opportunities to level-up in your skills and knowledge. But, with multiple educational tracks and distractions around every corner, in and out of the conference hall, how do you get the most from your investment?
Have a One-Track Mind
You can only be in one place at a time – until cloning becomes a real thing. Seriously, if you want to get the most from the workshops and classes, prioritize one track. The tracks are:
- Technical; Advanced Technical
- Business; New Business
- Multi-Dwelling Units
Choose the one area that’s most important to your operation and a backup in case there’s a course topic that you’re not interested in or a class is canceled at the last minute. Then, stay focused to get the most from the expert presenters.
Talk it Out
Get with your best WISP buddies, vendors or colleagues who are also sitting in on the workshops and share what you learned. If you’re all attending different courses, then share high-points from each presentation.
If you’re all attending the same track, it’s still a good thing to meet. Productive discussions with sharp colleagues decipher complex concepts and help you figure out whether a new strategy can be integrated into your operation. Find time before the drinks start to flow to talk.
Ask about PowerPoints and Recordings
Some of the presentations will be available as PowerPoints or recordings, which eliminates frenetic note-taking on the back of a printed agenda – just sit back and take in the expert information.
Target the Experts
At the end of each session, get your questions answered. Don’t be shy, stick a hand in the air and ask the question that’s burning in your brain. Or, see if you can catch a minute or two with the presenter after the education session is over. If your speaker has an appointment immediately after the class walk and talk with that expert on the way to his next destination.
WISPAPALOOZA is an annual event and offers one of the best opportunities to absorb the latest information. Without a plan in four short days that opportunity will slip away. Stay focused, stay targeted and be aggressive in your pursuit of the knowledge that will give your WISP an edge and elevate it above the rest.
When you want a break from the hustle and bustle, stop by booth 617, share your unique success story and pick up a new t-shirt, bag or chapstick stop by booth 617 and share your unique success story.
Special thanks to Kaleidico at Unsplash for this article’s image.
Being successful in business includes attracting and capturing new subscribers. For a busy ISP, it can be challenging to deploy tactics that keep you top of mind for prospects – but, it doesn’t have to be costly or time-consuming. Discover 5 no-cost ways that ISPs can use to gain new business.
Running a WISP isn’t for sissies. In addition to technical, business, marketing and customer service knowledge, there’s a lot of territory that’s sometimes undocumented, so it’s difficult to know which direction to take in order to be successful and support your WISP’s growth. This article provides a handy list of resources to help you know where to turn to get the answers to your questions and make the right decisions.
Yes, outstanding customer service will pay off in the long-run. The real point is that the payoff comes when you know your customers and focus your service, marketing and retention efforts on subscribers like them because they are a fit to your WISP. These customers are willing to pay your fees and they complain the least, and you don’t have to work as hard to get them on-board or to retain them.
cnHeat Locate predicts wireless coverage within one meter of accuracy, identifying the best wireless install locations in longitude, latitude and height for new customers. It uses information from radar systems which maps the tops of trees, buildings and anything else in between your customer and the Access Point.