WISPs that Hire Smart Gain Greater Insight with Killer Interview Questions
If you think back to your last job interview, you prepared by considering what questions you’d be asked. Skills and experience would be part of the discussion and you may have thought about common job scenarios and the strategies that you could apply for the best outcome.
Was there a time during the interview that were you caught off guard by questions that didn’t apply to the job? Did your interviewer lean in and pay more attention to your answers to these questions? He or she was interested in getting a true reaction and response instead of a rehearsed answer.
Here are some of the things unexpected interview questions tell you about your candidate:
- Actual thinking process
- Ability to learn
- Ability to be agile and flexible
- Level of creativity
- Cultural fit
- Ownership level
As a WISP owner-operator, it’s important to discover as much as you can during the interview process because you require someone who wants to own their responsibilities and grow with your organization. (Did you miss our last article about why job ownership in your staff is important? Catch up now.)
Here are interview questions that can help you discover more about your promising job candidates:
- What would you do in the event of a zombie apocalypse?
- Tell me something that is true and that almost no one agrees with you on.
- A hammer and nail costs $1.10 and the hammer costs $1.00 more than the nail. What is the cost of the nail? (ANSWER: 5-cents)
Ability to Learn
- Tell me about a failure.
- Give me an example of a time when you solved an analytically difficult problem.
Agility and flexibility
- What didn’t you have a chance to put on your resume?
- Can you describe a time when you almost gave up, how you felt about that and what you did instead of giving up?
- How would you describe yourself in one word?
- On a scale of one to 10, how weird are you?
- What’s your superpower or spirit animal?
- What motivates you to get out of bed in the morning?
- If I were to ask people who know you to describe you, what three things would I hear the most?
- What was the last Halloween costume that you wore?
- How old were you when you had your first paying job?
Candidate’s ability to own their job
- Tell me about one of your most difficult challenges and what you did to solve it.
- Can you tell me the story of your prior success, challenges and major responsibilities?
- If we’re sitting here a year from now and celebrating 12-months of success, what did we achieve together?
Make your next hire a success by ensuring that they are able to expand with your business and take ownership of their responsibilities. And, when you’re ready to choose a billing and automation system that can scale with you, choose the one that knows about business and positions your WISP for true success.
Thank you to Raw Pixel of Unsplash.com for providing the photo for this article.
It’s not coincidental that the best business minds are also life-long learners. Sure, they can afford advisers to project market trends and collect data, but elite entrepreneurs like Mark Cuban, Richard Branson and Jeff Bezos learn to keep their minds sharp and stay...
Your subscribers aren’t all equal. Some pay their bills on time and you don’t hear from them until there’s a real problem; there are others that cause your team to work harder because they complain and have many questions. Which of these groups is most valuable to...
Even if you have the best network configuration, a great territory with tons of subscribers, a solid marketing and business plan, none of it matters if you can’t make difficult decisions that clears out costly issues. Putting off decision-making can drag down your...
“A 5% increase in subscriber retention can net a 25% to 95% increase in profit.”1 When it comes to increasing revenue, most businesses focus on new customer acquisition tactics. After all, new subscribers equal new revenue, right? It’s part of the equation, but...