by Randy De la Cruz | Jul 8, 2015 | Billing and Automation Software Version 6, Help, Managing the Subscriber Profile, Powerful Management Tasks
In addition to the existing payment methods available (cash, check, etc.), you can also process payment for subscribers using tokens. Getting Started: Allow TOKEN payment method Open the ISP Configuration window, go to the Subscriber Portals → Online Signup panel, and... by Randy De la Cruz | Aug 12, 2014 | Billing and Automation Software Version 6, Managing the Subscriber Profile, Powerful Management Tasks
To upgrade to a new package, you want to add the new package first, then move all active services to the new package. This ensures there is no interruption of service to the subscriber. To upgrade a package first select a subscriber. Go to the packages tab. You will... by Randy De la Cruz | Jul 31, 2014 | Billing and Automation Software Version 6, Powerful Management Tasks, Using VISP
To suspend a subscriber’s package, first, select the subscriber from the Main table you would like to suspend. Go to their Packages tab. On the Subscribed packages panel, you will see the list of the packages a subscriber is currently subscribed to. Choose and select... by Randy De la Cruz | Jul 30, 2014 | Billing and Automation Software Version 6, Powerful Management Tasks
As a WISP, you can set speed limits for each of your wireless packages to limit your subscribers internet speed per package. Open ISP Configuration. Click Packages. Click on the package name which speed limits you want to change. Then click Speed Limits. Speed... by Randy De la Cruz | Jan 23, 2014 | Finding Instant Help, Powerful Management Tasks
When there is a change in the workstation you are using such as changing from two monitors to one monitors, you might need to reset software settings to fix several issues you might be experiencing. Here are a few steps that you can follow: Open Notepad and paste the... by Randy De la Cruz | Oct 3, 2013 | Managing the Subscriber Profile, Powerful Management Tasks
Note that deleting a subscriber means cutting his/her entire account from the software, so he/she will not be able to access any of your services at all. We advise that you consider a ‘grace period’ before deleting a subscriber. Click on that subscriber’s row on the...