by Randy De la Cruz | Jul 8, 2015 | Billing and Automation Software Version 6, Help, Managing the Subscriber Profile, Powerful Management Tasks
In addition to the existing payment methods available (cash, check, etc.), you can also process payment for subscribers using tokens. Getting Started: Allow TOKEN payment method Open the ISP Configuration window, go to the Subscriber Portals → Online Signup panel, and... by Randy De la Cruz | Jul 7, 2015 | Billing and Automation Software Version 6, Help, Powerful Management Tasks
You can generate the html files, which you can then upload to your Mikrotik router. You may use point to or use the html files to customize your Captive Portal in the Ultimate Back Office software. Open the ISP Config window and go to the Captive Portal panel. The... by Randy De la Cruz | Dec 10, 2014 | Billing and Automation Software Version 6, Powerful Management Tasks
Section 5.3 of the FCC’s 477 reporting requirements is for all blocks where you *can* provide coverage, not just the blocks where you have subscribers. Be sure your report in Section 5.3 is accurate to help prevent large telcos from securing government funding to roll... by Randy De la Cruz | Nov 25, 2014 | Help, Powerful Management Tasks
Google now has an authorization process that would restrict the UBO to continue accessing the Google Calendar of the accounts that you provided in the STEM Settings. In order to continue connecting your Google Calendar with UBO, you would need to allow access for UBO... by Randy De la Cruz | Aug 12, 2014 | Billing and Automation Software Version 6, Managing the Subscriber Profile, Powerful Management Tasks
To upgrade to a new package, you want to add the new package first, then move all active services to the new package. This ensures there is no interruption of service to the subscriber. To upgrade a package first select a subscriber. Go to the packages tab. You will... by Randy De la Cruz | Aug 1, 2014 | Billing and Automation Software Version 6, Getting to Know the Software, Powerful Management Tasks
Updating the Billing Start Date You can only change the Billing Start Date a month before the billing date has started. Go to Packages tab and select the package you would like to update. Then choose your new billing start date. Click Save to apply your changes. For...