by Randy De la Cruz | Jan 28, 2018 | Billing and Automation Software Version 8, Billing and Management Software Version 5, Help
If you’re using Winbox for network management, you can launch the application from UBO from three different locations: Equipment Manager -> ISP Site Equipment tab -> IP address field Subscriber Equipment tab -> IP address field Main Table -> Equipment IP column (open... by Randy De la Cruz | Mar 23, 2012 | Billing and Automation Software Version 6, Billing and Management Software Version 5, Finding Instant Help, Finding Instant Help
Please reference this web site for complete support and configuration of DSL modems supported by CenturyLink. http://qwest.centurylink.com/internethelp/modems.html by Randy De la Cruz | Jul 15, 2011 | Billing and Automation Software Version 6, Billing and Management Software Version 5, Finding Instant Help, Finding Instant Help
You have most likely read the License Agreement on the Ultimate Back Office™ (formerly called Ultimate Front Office) before. But for your easy reference, the software has a shortcut to the online copy of the document. Just go to Help on the menu bar, then click... by Randy De la Cruz | Jul 8, 2011 | Billing and Automation Software Version 6, Billing and Management Software Version 5, Transactional Tasks, Transactional Tasks
Let’s say your subscriber has seen the invoice you sent and has already paid. You need to acknowledge that payment and record it in that subscriber’s register in the software. When it comes to using the software, this is “posting a payment”. Open Receive Payment... by Randy De la Cruz | Jul 6, 2011 | Billing and Automation Software Version 6, Billing and Management Software Version 5, Managing the Subscriber Profile, Managing the Subscriber Profile
All of your subscribers, whether or not they are availing your dialup service, can look for dialup access numbers or points of presence (POPs) in their respective areas. You can check these numbers for each subscriber with any one of these ways: a) Right-click on the... by Randy De la Cruz | Jul 6, 2011 | Billing and Automation Software Version 6, Billing and Management Software Version 5, Managing the Subscriber Profile, Managing the Subscriber Profile
Some services allow you to see a subscriber’s login statistics, or details about when and how much the subscriber has used those services. Checking a subscriber’s logins is allowed only if the subscriber is availing the Dialup, CenturyLink (Qwest) DSL, and/or WiFi...