Billing and Automation Software Version 6

How to Separate or Combine Subscriber Contact Details

by

Most subscribers want their mail sent to one primary address where they get their service. However, some subscribers may have a separate billing address. Visp gracefully supports this use case.
To add or remove separate billing contact details:

  1. In the Contact box under Subscriber, click on the 3-dot menu.
    1. You can uncheck Separate Billing Contact to remove contact details.
      •  This will hide the Billing address and use only your subscriber’s Primary Contact details.

    2. Check the Separate Billing Contact option to add a Billing contact.
      • This will display both the Primary and Billing Contact and will allow you to save a different Billing Contact for your subscriber.

    3. Click on the Copy from Subscriber Primary Contact to populate your subscriber’s Primary Contact to the Billing Contact and edit as needed.

Save subscriber filter changes in Mass Email

by

In the Mass Email Manager, you will be able to update an existing subscriber mass email filter without going to the Filters panel. Here’s how:

  1. Uncheck subscribers that you don’t want to send the mass email template but are included in the assigned To filter.

mass email - uncheck - send

  1. Click the Send button to send the mass email template to the remaining selected subscribers.
  2. A message prompt will appear to inform you that the mass email is now in queue to be sent to your selected subscribers. Click OK.

mass email - send confirmed

  1. A window will appear so that you may choose to do either of the following:
    • Save to current filter – This option will update the existing assigned To filter with the unselected subscribers.
    • Save as new Filter – This option will allow you to save another filter with the same conditions as the current filter and the unselected subscribers.
    • By saving the filter, those unselected subscribers will be remembered and will not be included in the updated current filter or the new filter.
  2. Once you have chosen which of the action items you want to do, click OK button. If you don’t want to save the updated filter or add another filter, simply click the Cancel button.

mass email - save filter prompt

Process payment using tokens

by

In addition to the existing payment methods available (cash, check, etc.), you can also process payment for subscribers using tokens.
isp config - subscriber portals - online signup - enabled
Getting Started: Allow TOKEN payment method

  1. Open the ISP Configuration window, go to the Subscriber Portals → Online Signup panel, and then the Payment Options section.
  2. Click the Token option to allow token as payment method.
  3. Click the Save button to save changes.

isp config - subscriber portals - online signup - disabled to billing options tab
isp config - subscriber portals - online signup - enabled to billing options tab
Once the Token option has been checked, the TOKEN will be displayed as an option in the Card combobox in the Billing Options tab.
billing options tab - mutliple tokens
If you wish to add multiple tokens to an account, you can click on the + button to display the multiple credit card/token panel. From within the panel, you can click on the + button to add an empty row where you can enter the information of the additional token for the subscriber.

Internationalization & Localization

by

We are glad to be of service all over the world!
We are proud to say that we are supporting the following countries:
Note: The following screenshots were taken from different sections of the software
USA (Add New Subscriber window):
inter_us
 
Canada (Subscriber tab):
inter_ca
 
Philippines (Subscriber tab):
inter_ph
 
Spain (Add New Subscriber window):
inter_sp
 
Africa (Statements tab):
inter_af
 
Australia (Add New Subscriber window):
inter_au
 
Mexico (Statements tab):
inter_mx
 
If your country is not listed above, kindly inform us so we can include your country in our next build.

Help Videos and Help Articles

by

In parts of the software where help articles and help videos are available, you will be able to notice a help icon in the upper right portion of the software main component. (See sample screenshots of the ISP Config and lower tabs below.)
help unhovered - isp config
help unhovered - lower tabs
When hovered, a list of help items will be listed that would help you navigate the features in the software main components. Upon clicking a help item, a help window will be displayed.
help hovered - window
By default, the help video is displayed. However, you can choose to toggle between the help video and the help article by simply clicking on the buttons beside the help item title.
help video and article
Feel free to click on the thumbs up icon hovered_like if the help video/article has been helpful for you to explore the software and thumbs down icon hovered_dislike if it did not help. You may also add a comment and let us know how the help articles/videos can be improved.

PRICING

Build Your WISP website

  • Choice of template/theme
  • 5 pages of design content
  • Integrated support for TowerCoverage.com
  • Integrated branded Account Manager
  • Integrated online subscriber prequal and signup
  • Branded DNS (portal.yourispdomain.com)
  • Branded vPortal
  • Personalized marketing content that converts visitors to subscribers for an added fee
  • Web administrative hosting and maintenance services are extra
  • Speed-test page delivered to the edge of your network through optimized content delivery network
  • Built on a development server for your review and approval and posted to Visp’s hosting servers
  • Additional development pages are $100 each

$1950month

Get Started

WISP Hosted Site

  • Unlimited data and storage*
  • Up to 10 premium (licensed) images
  • Managed Wordpress hosting
  • Update plugins each month
  • Secure Certificate purchased, installed and maintained
  • Automated security scans and alerts (Defender)
  • Supported by Visp’s Success Team with Emergenacy after-hours and weekend support
  • Deployed on CloudFront Content Delivery Network
  • Optimized for speed (Hummingbird)
  • Integrated Wordpress tutorial videos

$20month

Get Started

WISP Site with perpetual design and maintenance

  • Execute and fix monthly security recommendations each month
  • Monthly SEO tune-up and report
  • Free access to over 100 premium Wordpress plugins such as:
    • Live chat (Streamlined business hours support)
    • Support System (Support Ticket System, subscriber FAQ)
    • Appointments+ (Customers can schedule their own appointments)
    • And, many more ...
  • A fresh design on demand
    • Never let your site design get outdated again! When your ISP website is hosted by Visp, your site design is updated to a modern style at your request as often as every 12 months.

$99month

Get Started

Content Authoring

An experienced, digital marketing copywriter will work with you to develop five, original web pages to effectively convey your brand, its unique value and persuade subscribers to upgrade their packages and continue their loyalty to your ISP.

20-hour value streamlined to a 6-hour budget

$500month

Get Started

Three-Page Authoring

Update three pages, such as your primary landing page, “About Us” and one feature or product page.

10-hour value streamline to a 4-hour budget

$350month

Get Started

Custom design work and US-based content writing

Do you prefer to create your own content package? We’re happy to work with you in the way that best suits your business. Here are time estimates to help you get the most from your web development budget.

Info gathering Interview to determine preferences: 30 minutes

Landing page – 1.5 hours

Two back pages – 1.5 hours

Initial draft acceptance process – 30 minutes

Polish: 1 hour and NPS survey

Final polish and acceptance – 30 minutes

 

$65hour

Get Started

Maximize your revenue-building ability and get started with Visp’s Web Development
Services today by calling 541-955-6900 or request an appointment online.

GET STARTED

back