by Randy De la Cruz | Apr 20, 2017 | Billing and Automation Software Version 6, Help
Most subscribers want their mail sent to one primary address where they get their service. However, some subscribers may have a separate billing address. Visp gracefully supports this use case. To add or remove separate billing contact details: In the Contact box... by Randy De la Cruz | Jul 8, 2015 | Billing and Automation Software Version 6, Help, Transactional Tasks
In the Mass Email Manager, you will be able to update an existing subscriber mass email filter without going to the Filters panel. Here’s how: Uncheck subscribers that you don’t want to send the mass email template but are included in the assigned To filter. Click the... by Randy De la Cruz | Jul 8, 2015 | Billing and Automation Software Version 6, Help, Managing the Subscriber Profile, Powerful Management Tasks
In addition to the existing payment methods available (cash, check, etc.), you can also process payment for subscribers using tokens. Getting Started: Allow TOKEN payment method Open the ISP Configuration window, go to the Subscriber Portals → Online Signup panel, and... by Randy De la Cruz | Jul 8, 2015 | Billing and Automation Software Version 6, Getting to Know the Software, Help
We are glad to be of service all over the world! We are proud to say that we are supporting the following countries: Note: The following screenshots were taken from different sections of the software USA (Add New Subscriber window): Canada (Subscriber tab): ... by Randy De la Cruz | Jul 8, 2015 | Account Manager / CSM, Billing and Automation Software Version 6, Foundational Tasks with the Software, Help
Other Connection service refers to non-wireless connection services that work the same way with Wireless service. To add an Other Connection service to a package: Open the ISP Configuration window. Select a package from the list in the Packages node (or add a new... by Randy De la Cruz | Jul 8, 2015 | Billing and Automation Software Version 6, Finding Instant Help, Help
In parts of the software where help articles and help videos are available, you will be able to notice a help icon in the upper right portion of the software main component. (See sample screenshots of the ISP Config and lower tabs below.) When hovered, a list of help...