Minor Improvement:

1. The character limit for custom fields in tickets is now increased from 45 to 255.

Bug Fixes:

1. The Service Desk calendar view now uses the computer’s local time to ensure accurate date ranges when navigating between weeks.
2. Currency

Minor Improvement:

1. The “Followers” column is now available in the Service Desk column chooser and displays the email addresses of users following the ticket when enabled.

Bug Fixes:

1. ISP merge fields for state and ZIP labels for email templates now

Week 19, 2025 – Video Summary (Covers April 29 to May 5, 2025)
Bug Fix:

1. The upcoming invoice is now consistently shown at the top of the table in the subscriber’s Statements dropdown list.

Minor Improvement:

1. The Service column in the Calix Report now displays the default package name instead of the custom name.

Bug Fixes:

1. Date column sorting in the subscriber’s Transactions table now retrieves accurate date values to ensure consistent Balance display.

Minor Improvement:

1. UBO server is now upgraded to support improved performance.

Bug Fix:

1. Adding items to upcoming invoices no longer triggers an undefined error.

Week 18, 2025 – Video Summary (Covers April 22 to April 28, 2025)
Minor Improvement:

1. Backend API validation now prevents users from updating their password if the new password matches the current one. Instead of returning a misleading success message,

Bug Fix:

1. The issue with duplicated connection counts in the CAPUC Report has been resolved — counts are now accurately retrieved and displayed as expected.

Minor Improvement:

1. UBO compatibility for upcoming changes to late fee settings in the Visp app has been added. No visible changes are displayed at this time.

Bug Fixes:

1. The Total Balance in the statement PDF attached to outgoing emails is

Bug Fix

1. The “Invalid amount” error during credit card payments with a processing fee setup — caused by invalid decimal handling — is now fixed.