To start importing your site data from Tower Coverage to UBO, kindly open Settings > Extensions > Tower Coverage and follow the steps below: Integrating your Tower Coverage...
Billing and Automation Software Version 7
Process Credit Card and Echeck payments with Stripe
We're pleased to report support for Stripe credit card and eCheck payment processing in UBO. To access, open the Settings > Payments > Merchant Account. Then, check...
Oriental Bank Integration for Puerto Rico ISPs
To enable Oriental Bank for your ISP, go to the Settings window -> Billing tab -> Payments -> Merchant Account panel. Enable Integrated Merchant Services in Ultimate...
Choose which term to sync the new subscriber package
If you're an invoice-based billing ISP, whenever you add a new package to a subscriber, you can choose whether to sync the new package's term to an existing one or have it start...
How to Enable a non-Mikrotik IP for HyperRadius
If you frequently add or modify non-Mikrotik Network Access Servers, such as Peplink or Ruckus, for subscriber authentication, UBO can save you a call to our Client Success Team...
ISP Settings : MarketBroadband Integration Set-up
The Ultimate Back Office and MarketBroadband integration is set-up in the Settings window -> Extensions -> MarketBroadband.com (Beta) panel. Enable Market Broadband...
Linking SSID to a selected AP in the Equipment Tab
To link the SSID to your subscriber's equipment, first add SSIDs to your Site Equipment or AP in the Equipment Manager. Go to Equipment Manager > ISP Site Equipment Tab and...
How to Select and Assign Multiple Tickets
To select multiple tickets in the Ticket and Schedule Manager, do any of the following: hold Ctrl key and mouse click on the tickets you want to select press Shift + Up to select...
ISP Settings: Custom Fields
Set up Custom Fields to track all types of subscriber data that do not have corresponding default UBO fields. You can Hide fields, select formatting, choose display color, set...
Quote Feature
You can choose whether to automatically add the bill for your subscriber’s new package to an invoice or add it to a quote first. Getting Started : Choose where the bill for a new...
Ability to Edit Online Help in ISP Portal
You can provide instant answers to your subscribers by offering them help through our Online Help. In Settings > Subscriber Portals > Brandable Portal Settings > Online...
Private Notes and Attachments in Notes & History Tab
Notes and Attachments are very important especially if they contain crucial information regarding the subscriber. That's why only a subscibrer with a user right can view locked...