Category : Help

How to Install the Ultimate Back Office Desktop App

Oct 24, 2018

While 32 bit systems are still supported by Java Webstart, only 64-bit systems are supported by the Ultimate Back Office desktop app. For Windows (64-bit) users: Download and double-click on the installer to start. On your first install, your Windows Defender might block the installer. Click on More

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How to Handle Botnet Issues Affecting your MikroTik device

Aug 03, 2018

MikroTik issued an advisory to address a rogue botnet that is using a vulnerability in the RouterOS Winbox service, that was patched in v6.42.1 on April 23, 2018. All RouterOS devices offer free updates. Make sure you update your devices with the “Check for Updates” button. To prevent being affected,

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Process Credit Card and Echeck payments with Stripe

Feb 09, 2018

We’re pleased to report support for Stripe credit card and eCheck payment processing in UBO. To access, open the Settings > Payments > Merchant Account. Then, check the Enable Integrated Merchant Services in Ultimate Back Office and on the Account Manager. checkbox and select the “Stripe”

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How to Launch Winbox from UBO

Jan 28, 2018

If you’re using Winbox for network management, you can launch the application from UBO from three different locations: Equipment Manager -> ISP Site Equipment tab -> IP address field Subscriber Equipment tab -> IP address field Main Table -> Equipment IP column (open the Column Chooser

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Oriental Bank Integration for Puerto Rico ISPs

Jan 16, 2018

To enable Oriental Bank for your ISP, go to the Settings window -> Billing tab -> Payments -> Merchant Account panel. Enable Integrated Merchant Services in Ultimate Back Office and on the Account Manager checkbox — check to enable setting up your Oriental Bank merchant account. Use

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