To start importing your site data from Tower Coverage to UBO, kindly open Settings > Extensions > Tower Coverage and follow the steps below: Integrating your Tower Coverage...
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How to Install the Ultimate Back Office Desktop App
While 32 bit systems are still supported by Java Webstart, only 64-bit systems are supported by the Ultimate Back Office desktop app. For Windows (64-bit) users: Download and...
Process Credit Card and Echeck payments with Stripe
We're pleased to report support for Stripe credit card and eCheck payment processing in UBO. To access, open the Settings > Payments > Merchant Account. Then, check...
How to Launch Winbox from UBO
If you're using Winbox for network management, you can launch the application from UBO from three different locations: Equipment Manager -> ISP Site Equipment tab -> IP...
Oriental Bank Integration for Puerto Rico ISPs
To enable Oriental Bank for your ISP, go to the Settings window -> Billing tab -> Payments -> Merchant Account panel. Enable Integrated Merchant Services in Ultimate...
Choose which term to sync the new subscriber package
If you're an invoice-based billing ISP, whenever you add a new package to a subscriber, you can choose whether to sync the new package's term to an existing one or have it start...
Toggle to allow same device login for non-Multiple MAC packages
In Visp, you can setup packages where only one Mac, such as a wireless router, can be associated with a package. We call this a "Typical Fixed Wireless ISP Setup" with a 1 to 1...
Manually set the Payment Date for your subscriber’s check payments
Have you ever had a subscriber check payment that didn't get processed on the day you received the check? There may be times you'd like to show certain payments on the day they...
How to Link BaiCells Equipment with Wireless Service Devices
If you have BaiCells equipment, you can add them in UBO and link them to your subscribers' Wireless service devices for easier monitoring and management. To add LTE SIM and LTE...
How to Require Subscriber Equipment Before Activating a Wireless Service
When your technician has set up equipment to your subscriber's location, you may want to require that they also show the CPE's relationship to your network SSID, AP, and Site....
How to enable ReadyNet integration
ReadyNet provides a tool that uses the TR-069 standard to allow you to manage TR-069 devices. This is a huge improvement to the subscriber’s experience and lowers the ISP’s...
Automate reset of Speed Limits for Wireless services
One of the effective strategies to increase your profit is to upsell your services, and sometimes this will take putting in an offer from your other services as well. For...