Offer and Invoice Your Subscribers for Prepaid Support Events and Other Services

Authentication and Provisioning

The system is redundant, scalable and automates control of subscribers’ access, speeds and usage.

Automated Suspension and Reactivation

Train your subscribers to pay on time and make payments easy to get back online.

Activation Servers Fuel Growth

Speed up on-boarding for point-to-point or point to multi-point connections and Wi-Fi at RV parks, campgrounds or marinas.

Bill for your current in-house value-added services such as hosting, VoIP, and email directly in UBO, or private label and resell the services provided by with the Prepaid Support Event service.
To add a Prepaid Support Event service to a package, go to ISP Configuration > Billing > Invoicing > Packages.
isp config - add prepaid support event
If your package contains this support service only, you can apply the same pricing for the package to all subscribers only, regardless of their billing cycle. You can also set different pricing for each billing cycle if your package contains a combination of different services.
Upon adding the package to a subscriber, your subscriber is automatically activated.
packages tab - pledge - empty
Each time your subscribers consume a support service, fill in the Category and How was this used? fields for information.
To create a support service category, click Add new… and enter a new category name.
packages tab - pledge - add new category
Once both the Category and How was this used? fields are filled in, click the Use button to send an email notification to the subscriber.
packages tab - pledge - filled
The email notification needs to be sent first before the support service instance is considered used/consumed.
pledge consumption email
A prompt will be displayed to notify that the support service has been successfully used.
consumption successful prompt
Once the support service instance is used, it will be removed from the Packages tab. Details will be logged and displayed in the Notes & History tab.
notes and history tab

Featured Articles

“It does what I need and more, the support is top notch.“

~Tristan Livingston (NTX Fiberwave)

“Congratulations on having such fine staffing quality on your front lines.“

~Ned Schuman (Founder, Olympus)

“Amazing how quick you guys get things done!“

~Renaldo Coakley (Coakster Wireless)

“Always works, always getting improved. Thanks VISP Team!“

~Louis Uttaro (Oso Internet)

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