Watch the changelog video here.
Bug Fixes:
The team has resolved the issue where certain App Users could not see scheduled tickets or events in the Resource Timeline in the Service Desk.
The issue with the incorrect “Date Received” in Read more
Watch the changelog video here.
Bug Fixes:
Customers using eCheck can now be processed smoothly without running into the “No Merchant Account” error.
The delay when re-assigning tickets to a different technician is now fixed.
The “Ticket type does not Read more
Bug Fixes:
The “Open marker popup on mouse” in Map settings is now saved to user preferences.
Error dialog displaying the actual error message is displayed upon attempting to save Stripe settings with an error.
Error 400 on saving IRM Read more
Improvements
Optimized and streamlined new invoice creation of a package charge in both package and invoice sections on the subscriber page.
Refined search, adding, and setting up packages for optimized code and improved performance.
Simplified and standardized the search, with Read more
Follow the steps below to set up and configure your QuickBooks Online for integration with the VISP Desktop or Web App.
1. Sign-in or Create a Quickbooks Online Account
Go to QuickBooks Online
(https://quickbooks.intuit.com/online/) to register or sign-in.
Read more
RingCentral serves as a central hub for our internal team communication and collaboration needs. It alows us to seamlessly connect, share files, and collaborate with teams from different ISPs and partner vendors.
How to join the VISP RingCentral channel?
Membership Read more
You may refer to the following spreadsheets:
Subscriber Information (https://goo.gl/SjkiVt)
Contains subscriber information, physical and billing address, service information, subscriber contact, and billing/payment details.
Equipment Inventory (https://goo.gl/xnqM6J)
This spreadsheet contains information on site/tower location, tower equipment, inventory, and assigned equipment. Read more
The latest version of the VISP Web App runs on the following system specifications:
Minimum Supported System Specs
Operating System: Windows 10, MacOS Sierra (10.12)
Memory: 8GB RAM
Processor: Multi-core CPU (Intel or AMD)
Recommended Supported System Requirements
Operating System:
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Support staff is awesome
The support staff is awesome to work with. They really helped me to get answers to my questions, and challenges, in learning UBO that was thoroughly clear to me. Thank you!
Wes Davis
Founder, Canyon Wireless
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NEVER let me down
VISP and the ENTIRE team NEVER let me down. I can usually get it my way, when it comes to the way I want my system set up and operating.
Howard
Founder, Howards Highspeed
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