One Habit Ignites Continuous WISP Success

by | Feb 20, 2019

What’s the one habit forward-thinking WISPs should adopt to elevate success?

Your success is up to you — the focus, action and habits that you apply to your goals determine how far you’ll climb. But, is there a magic formula that can transport you further into the stratosphere? Yes.

Elite business leaders have a trait in common — they are lifetime learners. Charlie Munger, Warren Buffet’s long-time business partner and fellow rich guy said, “Go to bed smarter than when you woke up.”

Your initial reaction may be, “Impossible!” After all, you run a WISP and “full throttle” is your normal speed. Keep in mind that no one can know everything and if you don’t learn new skills you can’t reach greater heights.

How do you keep up with all the areas of your operation while gaining more information so you can grow? Here are three simple ways to fit WISP learning into your day so you can ignite and maintain massive success:

Listen to Podcasts

Travel time can become learning time if you listen to educational tapes and podcasts as you drive. Today, there are many podcasts to choose from that highlight business management and other helpful topics like discipline and WISP operations:

Tim Ferris — One of the most popular experts, Ferris’ discussions span a wide range of businesses and topics.

Jocko Willink and – Willink is a retired Navy Seal officer who teaches the arts of discipline and leadership.

Brothers WISP — Your source for all information related to building and managing a WISP.

Read Association Newsletters and Alerts

WISPA represents the fixed wireless internet business and is your voice to the FCC on regulatory issues. They follow, respond and update WISPs on regulatory rules, initiatives and industry news.

As a member, you’ll receive regular newsletters that provide the information today’s WISPs want to keep up with industry changes and maintain compliance — and, it won’t take long to scan headlines and read the articles you want to read.

If you’re not at a point in your business to become a member, you can still conduct WISP learning by reading updates on their website at

Keep Up with Industry Blogs

Who says education has to take hours at a time? Blog posts take a few minutes to read and provide relevant information that supports a growing WISP. The WISP Success Blog tackles technology and business topics specific to the industry and most of the articles take 10 minutes or less to read.

Now, isn’t your success worth at least 10 minutes a day? Schedule the time – at the beginning of the day, at lunch or before bed for WISP learning so you can add to your arsenal of knowledge and elevate your WISP into the stratosphere.

Thank you Austin Distel for providing the photo for this article. Austin’s work can be found at


ISP Resources at Your Fingertips

Running a WISP isn’t for sissies. In addition to technical, business, marketing and customer service knowledge, there’s a lot of territory that’s sometimes undocumented, so it’s difficult to know which direction to take in order to be successful and support your WISP’s growth. This article provides a handy list of resources to help you know where to turn to get the answers to your questions and make the right decisions.

Know Your Customers to Win Big

Yes, outstanding customer service will pay off in the long-run. The real point is that the payoff comes when you know your customers and focus your service, marketing and retention efforts on subscribers like them because they are a fit to your WISP. These customers are willing to pay your fees and they complain the least, and you don’t have to work as hard to get them on-board or to retain them.

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Designing a network around a single vendor isn’t possible. And, when you try to get products and software to work well together across a complex network, it’s a challenge. If you’re a fan of Ubiquiti routers, finding a #WISPBillingSystem may be tough – but, will your EdgeRouters integrate with VISP? Find out in this short article.