In the ISP-industry there’s no such thing as treading water. As an operator, you realign your operations in response to new competitors, changes in regulations and taxes, staff changes and new subscribers. And, your savviest vendors make changes to their
In March 2020, many ISPs, vendors and WISPA staffers played the waiting game – will we, or won’t we attend WISPAmerica, the premier industry event?
We all know what happened — and this isn’t the time or place for a Read more
To remain profitable, the cost of running an ISP must be lower than its revenue, which requires management of both ends — what comes in and goes out. Efficient operations keep costs low; to keep installs running smoothly, an accurate Read more
Virtual events save time and money – but do they deliver actionable information and networking opportunities? These steps ensure they will.
It’s conference time for the ISP industry! Hoisting a mug with pals, rubbing elbows with tech gurus and absorbing Read more
There are more ways to attract new customers as there are fingers and toes on a human body. These techniques vary in the cost to your time and wallet and will deliver different results as you work to gain new Read more
From the time you thought of founding and running a WISP, you may have been occupied with how to go about doing such a thing. Early adopters in our industry had to test out network infrastructures, work out how to Read more
There’s an old saying, “Happy wife, happy life.” This same relationship exists between your subscribers and WISP. The happier the customers, the longer they stick around and pay their fees and the longer you can keep the doors open.
Some Read more
No matter how skilled your crew or how familiar you are with your coverage area, wasted truck rolls are expensive. Sure, tools exist to improve subscriber prequalification estimates, but with low accuracy, a location can prove to be less than Read more
EdgeRouters from Ubiquiti have been deployed in WISP networks dating back to the product launch in December of 2010. While lacking in speed management features, they more or less compete on most of the points of interest for WISPs. If Read more
Network communication is critical to keep subscribers happy and your WISP profitable
Communication is important in thousands of scenarios. In the ISP space, constant network communication ensures devices remain connected and responsive.
This simplistic description doesn’t take into account the Read more