Blog
Infrastructure Plan(s): How to Prepare for Broadband Grants
Expansion can be expensive for any business, especially ISPs and WISPs. Federal broadband grants can offset the cost and advance the nation’s goal of closing the internet gap for rural Americans. But, there are often restrictive qualifications, and multiple proposals. Learn about what’s going on with ISP broadband grants.
ISP Marketing Strategy: The 5 Tactics to Measure Success
To succeed, marketing campaigns must deliver. Knowing how to measure ISP marketing strategy success is essential to know if the investment is worth it. Read on to discover how to include tracking measures and metrics to ensure your current and future campaigns pay off.
ISP Resources at Your Fingertips
Running a WISP isn’t for sissies. In addition to technical, business, marketing and customer service knowledge, there’s a lot of territory that’s sometimes undocumented, so it’s difficult to know which direction to take in order to be successful and support your WISP’s growth. This article provides a handy list of resources to help you know where to turn to get the answers to your questions and make the right decisions.
4 Exciting New Billing Features for Internet Service Providers
Running an ISP is hard enough without having to deal with inefficient manual processes. A robust development roadmap intent on eliminating time-consuming activities is essential to keep your enterprise advancing. Here are 4 new billing features in VISP that offers better control and greater automation. Your success is important.
Stamp Out Installation “Do-overs” With a RF Planning Tool That Lets You “Set It and Forget It”
Profitability is a precarious balance. Overhead costs have to be lower than the revenue you’re bringing in – it’s not easy when wasted truck rolls are costing you time and money. Learn how one WISP used a rf planning tool to complete 200 installs with no issues and how it’s accuracy allows him to use the tool for tower placement planning.
4 Steps to Get the Most from Virtual Events
With more and more industry associations taking their events online attendees can acknowledge that it’s more convenient and cost-efficient, but wonder whether they are getting the most value from virtual events. Here are 4 ways to learn more, network more and win at virtual events like the WISP Virtual Summit 2021: RELOADED.
Know Your Customers to Win Big
Yes, outstanding customer service will pay off in the long-run. The real point is that the payoff comes when you know your customers and focus your service, marketing and retention efforts on subscribers like them because they are a fit to your WISP. These customers are willing to pay your fees and they complain the least, and you don’t have to work as hard to get them on-board or to retain them.
How Could Seeing Radio Signals Help You with Subscriber Prequalification?
cnHeat Locate predicts wireless coverage within one meter of accuracy, identifying the best wireless install locations in longitude, latitude and height for new customers. It uses information from radar systems which maps the tops of trees, buildings and anything else in between your customer and the Access Point.
Will My EdgeRouter Integrate with Visp?
Designing a network around a single vendor isn’t possible. And, when you try to get products and software to work well together across a complex network, it’s a challenge. If you’re a fan of Ubiquiti routers, finding a #WISPBillingSystem may be tough – but, will your EdgeRouters integrate with VISP? Find out in this short article.
New to Fixed Wireless? A MAC Protocol Primer for Outdoor Environments
The foundation of a WISP’s promise to its subscribers is effective communication. Unfortunately, nature can play havoc on well-designed networks. This primer will help those who are new to WISP operations to plan and implement MAC protocols with outdoor environments in mind to keep data flowing and subscribers happy.
Manage Growth and Achieve your Definition of WISP Success
When it comes to business ownership, the question is often how much time and money to invest in a growing business. Often, the best way to maximize profits and success is to manage growth and find products and services to create efficiencies that minimize labor and overhead. Read on to discover how the partners at Oso Internet Solutions created the ideal situation to maintain profitability without undermining their ROI.
A Rapid, Sustainable Growth Rate Requires a Powerful One-Two Punch
Business growth isn’t an easy task. It’s difficult. And, the faster and further you go, the harder it becomes to maintain. A case study by Preseem demonstrates the power of two WISP vendors in creating the perfect environment to establish a sustainable growth rate that makes most businesses envious. Read on.
Want to Make More from Your Subscribers? Managed Routers Anyone?
Managed routers check many enterprise growth boxes – from improving ARPU to reducing technician stress to boosting subscriber satisfaction. Learn how adding this service improves your operations.
The Number One Way of Mitigating DoS Attacks
Use a black hole router to protect your WISP from DoS service interruptions By Jeremy Davis, WISP Engineer and Consultant at Visp.net Sporadic...
Is Passive Churn Crushing Your Profitability?
Can you retain customers despite this subscription business menace? There are only three ways a WISP or any business can grow -- activate new...
Another Big Crisis May Be on the Horizon. Are You Prepared?
Keep operations & revenue on-track with a business continuity plan The first half of 2020 has been rough. Any other year, you might expect to...
