Blog
5 Top Reasons to Attend WISPAmerica – Your Industry Event
The ISP’s industry event of the season is the perfect place to be this March. Discover the top 5 reasons you should attend WISPAmerica 2022 and join your colleagues, industry experts and icons to celebrate our industry and plot a future that’s beneficial to all of us.
Infrastructure Plan(s): How to Prepare for Broadband Grants
Expansion can be expensive for any business, especially ISPs and WISPs. Federal broadband grants can offset the cost and advance the nation’s goal of closing the internet gap for rural Americans. But, there are often restrictive qualifications, and multiple proposals. Learn about what’s going on with ISP broadband grants.
4 Steps to Get the Most from Virtual Events
With more and more industry associations taking their events online attendees can acknowledge that it’s more convenient and cost-efficient, but wonder whether they are getting the most value from virtual events. Here are 4 ways to learn more, network more and win at virtual events like the WISP Virtual Summit 2021: RELOADED.
A Sales Incentive Plan to Retain and Motivate ISP Salespeople
ISP salespeople are essential to keep a steady stream of new subscribers coming into your organization. But, hiring and keeping good professionals requires more than just a base salary and vacation. Discover how well-structured sales incentive plans can help you to attract the best and brightest.
Open Letter on “Designing Your Network for Scalable Growth”
I was invited to speak at the WISP Virtual Summit on the topic, “Designing your network for scalable growth.” So, I did like any great leader in my position does - I asked my wife what I should talk about. “Well, you make a plan.” -- Sarah Potter. She’s so dead-on...
Stamp Out Installation “Do-overs” With a RF Planning Tool That Lets You “Set It and Forget It”
Profitability is a precarious balance. Overhead costs have to be lower than the revenue you’re bringing in – it’s not easy when wasted truck rolls are costing you time and money. Learn how one WISP used a rf planning tool to complete 200 installs with no issues and how it’s accuracy allows him to use the tool for tower placement planning.
ISP Resources at Your Fingertips
Running a WISP isn’t for sissies. In addition to technical, business, marketing and customer service knowledge, there’s a lot of territory that’s sometimes undocumented, so it’s difficult to know which direction to take in order to be successful and support your WISP’s growth. This article provides a handy list of resources to help you know where to turn to get the answers to your questions and make the right decisions.
Know Your Customers to Win Big
Yes, outstanding customer service will pay off in the long-run. The real point is that the payoff comes when you know your customers and focus your service, marketing and retention efforts on subscribers like them because they are a fit to your WISP. These customers are willing to pay your fees and they complain the least, and you don’t have to work as hard to get them on-board or to retain them.
How Could Seeing Radio Signals Help You with Subscriber Prequalification?
cnHeat Locate predicts wireless coverage within one meter of accuracy, identifying the best wireless install locations in longitude, latitude and height for new customers. It uses information from radar systems which maps the tops of trees, buildings and anything else in between your customer and the Access Point.
Will My EdgeRouter Integrate with Visp?
Designing a network around a single vendor isn’t possible. And, when you try to get products and software to work well together across a complex network, it’s a challenge. If you’re a fan of Ubiquiti routers, finding a #WISPBillingSystem may be tough – but, will your EdgeRouters integrate with VISP? Find out in this short article.
New to Fixed Wireless? A MAC Protocol Primer for Outdoor Environments
The foundation of a WISP’s promise to its subscribers is effective communication. Unfortunately, nature can play havoc on well-designed networks. This primer will help those who are new to WISP operations to plan and implement MAC protocols with outdoor environments in mind to keep data flowing and subscribers happy.
Manage Growth and Achieve your Definition of WISP Success
When it comes to business ownership, the question is often how much time and money to invest in a growing business. Often, the best way to maximize profits and success is to manage growth and find products and services to create efficiencies that minimize labor and overhead. Read on to discover how the partners at Oso Internet Solutions created the ideal situation to maintain profitability without undermining their ROI.
A Rapid, Sustainable Growth Rate Requires a Powerful One-Two Punch
Business growth isn’t an easy task. It’s difficult. And, the faster and further you go, the harder it becomes to maintain. A case study by Preseem demonstrates the power of two WISP vendors in creating the perfect environment to establish a sustainable growth rate that makes most businesses envious. Read on.
Want to Make More from Your Subscribers? Managed Routers Anyone?
Managed routers check many enterprise growth boxes – from improving ARPU to reducing technician stress to boosting subscriber satisfaction. Learn how adding this service improves your operations.
The Number One Way of Mitigating DoS Attacks
Use a black hole router to protect your WISP from DoS service interruptions By Jeremy Davis, WISP Engineer and Consultant at Visp.net Sporadic...
Is Passive Churn Crushing Your Profitability?
Can you retain customers despite this subscription business menace? There are only three ways a WISP or any business can grow -- activate new...
