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Know Your Customers to Win Big

Know Your Customers to Win Big

Yes, outstanding customer service will pay off in the long-run. The real point is that the payoff comes when you know your customers and focus your service, marketing and retention efforts on subscribers like them because they are a fit to your WISP. These customers are willing to pay your fees and they complain the least, and you don’t have to work as hard to get them on-board or to retain them.

Will My EdgeRouter Integrate with Visp?

Will My EdgeRouter Integrate with Visp?

Designing a network around a single vendor isn’t possible. And, when you try to get products and software to work well together across a complex network, it’s a challenge. If you’re a fan of Ubiquiti routers, finding a #WISPBillingSystem may be tough – but, will your EdgeRouters integrate with VISP? Find out in this short article.

New to Fixed Wireless? A MAC Protocol Primer for Outdoor Environments 

New to Fixed Wireless? A MAC Protocol Primer for Outdoor Environments 

The foundation of a WISP’s promise to its subscribers is effective communication. Unfortunately, nature can play havoc on well-designed networks. This primer will help those who are new to WISP operations to plan and implement MAC protocols with outdoor environments in mind to keep data flowing and subscribers happy.

Manage Growth and Achieve your Definition of WISP Success

Manage Growth and Achieve your Definition of WISP Success

When it comes to business ownership, the question is often how much time and money to invest in a growing business. Often, the best way to maximize profits and success is to manage growth and find products and services to create efficiencies that minimize labor and overhead. Read on to discover how the partners at Oso Internet Solutions created the ideal situation to maintain profitability without undermining their ROI.

A Rapid, Sustainable Growth Rate Requires a Powerful One-Two Punch

A Rapid, Sustainable Growth Rate Requires a Powerful One-Two Punch

Business growth isn’t an easy task. It’s difficult. And, the faster and further you go, the harder it becomes to maintain. A case study by Preseem demonstrates the power of two WISP vendors in creating the perfect environment to establish a sustainable growth rate that makes most businesses envious. Read on.

Featured Articles

Authentication and Provisioning

The system is redundant, scalable and automates control of subscribers’ access, speeds and usage.

Automated Suspension and Reactivation

Train your subscribers to pay on time and make payments easy to get back online.

Activation Servers Fuel Growth

Speed up on-boarding for point-to-point or point to multi-point connections and Wi-Fi at RV parks, campgrounds or marinas.

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