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Know Your Customers to Win Big

Know Your Customers to Win Big

Yes, outstanding customer service will pay off in the long-run. The real point is that the payoff comes when you know your customers and focus your service, marketing and retention efforts on subscribers like them because they are a fit to your WISP. These customers are willing to pay your fees and they complain the least, and you don’t have to work as hard to get them on-board or to retain them.

Will My EdgeRouter Integrate with Visp?

Will My EdgeRouter Integrate with Visp?

Designing a network around a single vendor isn’t possible. And, when you try to get products and software to work well together across a complex network, it’s a challenge. If you’re a fan of Ubiquiti routers, finding a #WISPBillingSystem may be tough – but, will your EdgeRouters integrate with VISP? Find out in this short article.

Manage Growth and Achieve your Definition of WISP Success

Manage Growth and Achieve your Definition of WISP Success

When it comes to business ownership, the question is often how much time and money to invest in a growing business. Often, the best way to maximize profits and success is to manage growth and find products and services to create efficiencies that minimize labor and overhead. Read on to discover how the partners at Oso Internet Solutions created the ideal situation to maintain profitability without undermining their ROI.

Case Study: How Triad Wireless Deferred $100K in Backhaul Expenses & Increased Monthly Revenue with a New Billing System

Case Study: How Triad Wireless Deferred $100K in Backhaul Expenses & Increased Monthly Revenue with a New Billing System

Let’s face it, it takes a lot to run a WISP. A lot of work, grit, determination and a lot of money. Savvy WISP owners and managers know how to cut expenses without cutting the quality of the service they’re delivering to their subscribers. Triad Wireless was able to defer the expense of a backhaul just by adding a billing system. Read their motivating story.

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