Monthly Archives: July 2015

Find Subscriber Equipment Fast

Posted Jul 31, 2015

When the number of items in the Equipment tab exceeds what can be displayed, a scroll bar displays by the list and a Find field appears above it. The Find field makes it easy to search through a long list of equipment – type the first few characters of the equipment name and the display scrolls

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Equipment Status

Posted Jul 31, 2015

Record the status of any piece of hardware in your inventory, such as “Deployed”, “Decommissioned” or “Out Of Service”. To set the status of an assigned equipment: Go to the Equipment tab. Click the Equipment you want to update from the list on the left side of the tab. Set the equipment

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July 30, 2015 – Version 6.1

Posted Jul 30, 2015

bug fix 18842 : Package Setup fee tax will now have the following behavior: If package has None or Subscriber Tax Setting as selected tax setting and Apply tax to setup fee is checked, setup fee will follow the subscriber’s tax setting. Otherwise, if package has a Custom tax setting, the setup

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Packages and Billing Now Supports Independent Hosting, Dialup, Email, Aliases

Posted Jul 30, 2015

Independent Services are simply placeholders of accounts that are not hosted with VISP, but are managed by an ISP. To add the independent services to your subscribers, just follow the steps below. Go to Settings > Billing > Packages. Choose the package name you want the services to be added

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Account Manager Password Security Enhancements

Posted Jul 28, 2015

To update a subscriber’s password in the Account Manager, Click on the “Update my Password” link on the left sidebar menu. The Update Password window will display with all the fields disabled. To edit the password, click on the pencil icon to edit. A popup will appear asking for

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