by Randy De la Cruz | Nov 18, 2011 | Product Updates
If you’ve been using Ultimate Front Office for a while, you may have had occasion to wonder why the software had been named as such. While it is used in your front office where you interface with your subscribers, you Read...
by Randy De la Cruz | Sep 30, 2011 | Need Help?
There is a known issue with the admin control panel interface truncating the password and leaving out special characters, such as the # sign, when you copy and paste the password. The same issue also occurs with passwords ending in Read...
by Randy De la Cruz | Jul 19, 2011 | Back Office Services, ISP Services
The Remote Authentication Dial In User Service (RADIUS) is the protocol that Visp.net uses for authentication, authorization, and accounting (AAA). It is important for validating the identity of service users. RADIUS captures a user’s information via his/her MAC...
by Randy De la Cruz | Jul 6, 2011 | Billing and Automation Software Version 6, Billing and Management Software Version 5, Managing the Subscriber Profile, Managing the Subscriber Profile
All of your subscribers, whether or not they are availing your dialup service, can look for dialup access numbers or points of presence (POPs) in their respective areas. You can check these numbers for each subscriber with any one of Read...
by Randy De la Cruz | Jul 6, 2011 | Billing and Automation Software Version 6, Billing and Management Software Version 5, Managing the Subscriber Profile, Managing the Subscriber Profile
Some services allow you to see a subscriber’s login statistics, or details about when and how much the subscriber has used those services. Checking a subscriber’s logins is allowed only if the subscriber is availing the Dialup, CenturyLink (Qwest) DSL, Read...
