Ultimate Back Office Documentation

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Ultimate Back Office Documentation

UBO Software Documentation

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How to enable ReadyNet integration

ReadyNet provides a tool that uses the TR-069 standard to allow you to manage TR-069 devices.  This is a huge improvement to the subscriber’s experience and lowers the ISP’s overhead. Visp supports quick access to these devices right from your Visp Equipment Manager....

UBO 8 Beta : Optimize Your Network with Saisei in UBO!

Has the massive growth in video streaming affected your network performance? If your network is free from congestion issues, you can skip this Nuuz post. But if you’ve experienced network congestion issues that have affected your subscribers, you may want to consider...

UBO 8 Beta : Promotional speed upgrades for your subscribers!

One of the effective strategies to increase your profit is to upsell your services, and sometimes this will take putting in an offer from your other services as well. For example, if you want to upsell your DirecTV service, you could offer 90 days of internet speed...

Saisei Integration in UBO

Setting up Saisei Integration Go to the Settings window -> Extensions -> Traffic Management panel, check the Enable Saisei Integration option, and enter your Saisei account credentials. After that, you can click on the Test button to run a connection test using...

How to prorate recurring custom invoice items

When you add and bill a package to your subscriber, UBO automatically creates a prorated item for the package's bill, if you've set these options in your billing Settings. Recurring Custom invoice items (like discounts or additional fees) are often connected to a...

How to Separate or Combine Subscriber Contact Details

Most subscribers want their mail sent to one primary address where they get their service. However, some subscribers may have a separate billing address. Visp gracefully supports this use case. To add or remove separate billing contact details: In the Contact box...

Customize your subscriber’s package name

You might have a subscriber with many of the same packages on one invoice. An example of this came from a WISP in Texas that works with an oil company with dozens of monitored well locations each billed with the same package and each package is presented separately on...

UBO 8 Beta : Make your subscriber’s package name unique

You might have a subscriber with many of the same packages on one invoice. An example of this came from a WISP in Texas that works with an oil company with dozens of monitored well locations each billed with the same package and each package is presented separately on...

Filter AP dropdown in Location node of Equipment Tab

Do you have a growing list of APs and Site Equipment? In the Subscriber's Equipment tab, Location for a piece of equipment, there are now many improvements: Filters: The AP field includes both APs and Site Equipment, and as your equipment list grows, Site Equipment...

Distribute Payment to Invoices

Subscriber payments don't always line up with the invoices you sent. Where the payments got out of alignment with the invoices can be time-consuming to track down. UBO supports payments that associate automatically with the most likely invoice(s), so payments that...

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