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Ultimate Back Office Documentation

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UBO Documentation / Account Manager Password Security Enhancements

Account Manager Password Security Enhancements

To update a subscriber’s password in the Account Manager,

  1. Click on the “Update my Password” link on the left sidebar menu.
    csm_updatePword
  2. The Update Password window will display with all the fields disabled. To edit the password, click on the pencil icon to edit.csm_editPword
  3. A popup will appear asking for the old password and the new password. You will also need to verify your new password to proceed.csm_old_new_verify
  4. After you click on Save, and all password criteria are met, the new password will be automatically stored in the system.csm_savePword
    • Password Criteria:
      • Old Password is not the same as the New Password
      • New Password is the same as Verify New Password
      • New Password is Strong

Password field in services [Packages Tab]:
If a service is inactive, you may activate it from the Account Manager:

  • Accelerated Dialup
  • Alias (no password field no need to add Verify password)
  • Dialup
  • Email

csm_activateEmail
The following activated services can be edited in Account Manager:

  • Dialup
  • Email
  • Wireless

csm_updateWireless

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