Credit Card and eCheck are payment methods available for your subscribers. To process these kinds of payments using the software, you will need to set up your merchant account. Go to ISP Configuration > Billing Options > Merchant Account. Merchant Service...
Transactional and Management Tasks
Ultimate Back Office Billing and Automation
Articles
Opening the ISP Configuration
Go to File > ISP Configuration Or click the ISP Configuration icon on the Toolbar. This will open the ISP Configuration window as shown in the image below.
Filters
What You Can Use the Saved Filters For: Use as filter for email recipients for Mass Email templates. Create a customized report, in CSV format, right from the main table. If you are keeping track of or performing the same set of operations to a specific list of...
ISP Settings : Prorate Options
Prorate comes in when you're charging for a new plan or packages or for additional plans or packages within the subscriber's existing term. Prorate in VISP Desktop App To launch, go to ISP Settings > Billing Options > Invoicing > Prorate Options. Prorate in...
Fixing Broken UBO Icon: Clear the Java Cache
Sometimes, the UBO icon (or its shortcut) gets broken on our desktop and we can't fix it by just uninstalling and reinstalling the software. The root cause of this is that the Java cache still holds the UBO icon even if UBO (or its shortcut) has already been removed...
Opening the Software
To explore the beta version, go to https://visp.net/download/. The Login screen will appear; just fill this out with your username and password (these should already have been given to you by visp.net).If the software senses that you are using a weak password, it will...
Adding, Editing, and Closing Invoices
When it’s time to notify a subscriber about the amount he/she needs to pay, you can create and send an invoice to serve as bill. The Billing and Management software has a built-in invoice template that you can customize through the ISP Configuration. All these...
ISP Configuration: Taxes
Manage tax settings in the Taxes table by going to ISP Configuration > Billing Options > Taxes Adding a Tax Setting In the ISP Configuration > Billing Options > Taxes panel, click Add New. Enter the Tax Name and Description Set the status of the tax...
Getting Wiki Via RSS Feed
There are several ways to use the RSS feed, depending on which changes you want to see: For changes to any Wikipedia article: go to the article's history page and use the toolbox link labeled "RSS" to subscribe to this feed. For all changes, go to...
ACH
The Automated Clearing House (ACH) is an electronic payment network used by individuals, businesses, financial institutions, and government organizations. Electronic ACH payments provide better cash management capabilities and lower costs than traditional paper...
Custom Development
Custom Development is development requested by an ISP that does not fall within the general development guidelines or normal operating parameters of our existing systems. Our retail rate of $150 per hour is discounted to $75 per hour for any ISP or customer with a...
Authorize.net Autobill Settings
Go to Authorize.Net, then click on the Merchant Login link and login with your authorize.net account. After logging into your account, you will need to go into the settings section and configure the settings in the following areas to match the settings of visp.net....
For the License Agreement and Software Build
You have most likely read the License Agreement on the Ultimate Back Office™ (formerly called Ultimate Front Office) before. But for your easy reference, the software has a shortcut to the online copy of the document. Just go to Help on the menu bar, then click...
The Mystery of the Missing Edit Button
Wouldn't it be cool to get faster results with less effort? That's what "click reduction" does. It's the software development principle we call LNOC or Least Number of Clicks. It's one hallmark of well-designed software and makes running an ISP easier. Just ask ISP...