1-541-955-6900

success@visp.net

Login

Assigning and Unassigning an Equipment

by | Feb 15, 2013

Authentication and Provisioning

The system is redundant, scalable and automates control of subscribers’ access, speeds and usage.

Automated Suspension and Reactivation

Train your subscribers to pay on time and make payments easy to get back online.

Activation Servers Fuel Growth

Speed up on-boarding for point-to-point or point to multi-point connections and Wi-Fi at RV parks, campgrounds or marinas.

To assign equipment…

There are two ways to do this: through the Equipment Manager and through the subscriber’s Equipment tab. Using the Equipment Manager

  1. Go to the main table first and click on the subscriber to whom the equipment is to be assigned.
  2. Open the Equipment Manager and go to the Unassigned CPE tab. Select the equipment you’d like to assign.
  3. Click on the Assign CPE button at the bottom of the window. (Click on image for larger view.) This will lead you to the subscriber’s Equipment tab. The software will also ask you whether you’d already like to add this item to the subscriber’s invoice — we recommend that you do to avoid missing any items when billing time comes. Please click here to learn how to add an item to an invoice.
  4. In the subscriber’s Equipment tab (presumably after you’re done adding the invoice item), you can then edit the details associated with the newly assigned equipment. These include the following:
    • To see how the subscriber’s location is suitable for the equipment, you can click on the Monitoring & Mapping button first (the button is of a globe with a pin on it). This will open the equipment map featuring the subscriber’s location.
    • If you want to change the location of the equipment, choose from the Location dropdown menu. You can choose between the subscriber’s Primary and Billing addresses, or you can choose New Address if you want to specify the location yourself.
    • When choosing New Address, you’ll have to type in these details in the Tower Location area (right-most panel of the tab).
    • The new mapping feature of the software allows you to easily locate or map your towers even if you don’t know the exact address. All you need to do is provide the latitude / longitude coordinates of the known address and the software will give you a list of nearby places as shown in the image below.
  5. Remember to save your changes.

Using the subscriber tab

  1. Simply select the subscriber on the main table, then go to his/her Equipment tab on the bottom part of the software. (Click on image for a larger view.)
  2. On the left part of the tab, there is an Equipment List for the subscriber, and below this is an Assign button. Click this button to see the list of available equipment for assigning.
  3. Select the equipment you want to assign and click Assign CPE. The software will ask you whether you’d already like to add this item to the subscriber’s invoice — we recommend that you do to avoid missing any items when billing time comes. Please click here to learn how to add an item to an invoice.
  4. Edit the details in the Equipment tab (as described in number 4 above).
  5. Don’t forget to click Save when you’re done.

To unassign equipment…

You can open the Equipment Manager again and go to the Assigned CPE tab. There, you’ll just have to select the equipment to be unassigned and click Unassign CPE. Click Yes when prompted for confirmation. Another way is to select the subscriber in the main table and go to his/her Equipment tab. In the Equipment List, select the equipment to be unassigned, then click Unassign. Click Yeswhen prompted for confirmation.

Featured Articles

“It does what I need and more, the support is top notch.“

~Tristan Livingston (NTX Fiberwave)

“Congratulations on having such fine staffing quality on your front lines.“

~Ned Schuman (Founder, Olympus)

“Amazing how quick you guys get things done!“

~Renaldo Coakley (Coakster Wireless)

“Always works, always getting improved. Thanks VISP Team!“

~Louis Uttaro (Oso Internet)

Related Articles

5 Top Reasons to Attend WISPAmerica – Your Industry Event 

5 Top Reasons to Attend WISPAmerica – Your Industry Event 

The ISP’s industry event of the season is the perfect place to be this March. Discover the top 5 reasons you should attend WISPAmerica 2022 and join your colleagues, industry experts and icons to celebrate our industry and plot a future that’s beneficial to all of us.

ISP Marketing Strategy: The 5 Tactics to Measure Success

ISP Marketing Strategy: The 5 Tactics to Measure Success

To succeed, marketing campaigns must deliver. Knowing how to measure ISP marketing strategy success is essential to know if the investment is worth it. Read on to discover how to include tracking measures and metrics to ensure your current and future campaigns pay off.

A Sales Incentive Plan to Retain and Motivate ISP Salespeople

A Sales Incentive Plan to Retain and Motivate ISP Salespeople

ISP salespeople are essential to keep a steady stream of new subscribers coming into your organization. But, hiring and keeping good professionals requires more than just a base salary and vacation. Discover how well-structured sales incentive plans can help you to attract the best and brightest.

?