1-541-955-6900 success@visp.net

UBO 8 Beta : Pre-signup Authentications for MDUs Cut Overhead and Increase Revenues

by | Jun 7, 2017

UBO 8 Beta : Pre-signup Authentications for MDUs Cut Overhead and Increase Revenues

Let’s say you have a building that buys internet access from you that it supplies free and anonymously for all tenants. You earn revenue from the main connection but also when tenants upgrade to faster packages. Before, each of those tenants could not connect their devices and create an account without manually entering a MAC address into UBO. They would have to contact your staff to sign up for a package and read the MAC off the back of their device -if they can find it. That’s not very efficient.
Now, with HyperRadius’ new Pre-signup Authentication feature, you can allow limited access to subscribers to capture their MACs and direct them to a self-signup portal. Each time they login, you can present them with the license agreement and give them an opportunity to upgrade to a faster package which drives more revenue. Cool, huh?
To make Pre-signup Authentication available for new subscribers, open the Settings window -> Packages tab -> Packages node -> Pre-signup Authentication panel. Then, check the Allow pre-signup authentications per MAC at these location IDs: option. Under this setting, enter the following information to their corresponding fields:

  • Location ID field – enter the location for which pre-signup authentication will be available
  • Access Time field – enter the duration of the pre-signup authentication period in hours/days/weeks. (This can be set to unlimited.)
  • Download Speed field – set the available download speed while the new subscriber is on pre-signup authentication period
  • Upload Speed field – set the available upload speed while the new subscriber is on pre-signup authentication period

After that, you just need to make sure that the location IDs you entered have also been set-up on your Mikrotik, and you’re good to go.

Also, the modern online sign-up portal can receive and process the subscriber’s MAC Address after being redirected to the sign-up page (you just need to set-up your links so that they send the MAC Address along during redirection). This means that when pre-signup authenticated subscribers proceed to sign up for a wireless package, their MAC Address is automatically recorded in their wireless service account — no need for your technicians to get involved during the whole process.
All that streamlining and convenience in the process available in UBO at a mere $0.25 per pre-signup authenticated device recorded for the month. Logs for each MAC are stored, and that history is automatically associated with the subscriber when the subscriber signs up. With this model, upgrade ratios can increase dramatically while substantially cutting your handling overhead.


Authentication and Provisioning

The system is redundant, scalable and automates control of subscribers’ access, speeds and usage.

Automated Suspension and Reactivation

Train your subscribers to pay on time and make payments easy to get back online.

Activation Servers Fuel Growth

Speed up on-boarding for point-to-point or point to multi-point connections and Wi-Fi at RV parks, campgrounds or marinas.

“It does what I need and more, the support is top notch.“

~Tristan Livingston (NTX Fiberwave)

“Congratulations on having such fine staffing quality on your front lines.“

~Ned Schuman (Founder, Olympus)

“Amazing how quick you guys get things done!“

~Renaldo Coakley (Coakster Wireless)

“Always works, always getting improved. Thanks VISP Team!“

~Louis Uttaro (Oso Internet)

Related Articles

Is Passive Churn Crushing Your Profitability?

Is Passive Churn Crushing Your Profitability?

Can you retain customers despite this subscription business menace?    There are only three ways a WISP or any business can grow -- activate new subscribers, retain customers and get them to spend more each month. Sure, adding new subscribers builds your customer...

A Sales Incentive Plan to Retain and Motivate ISP Salespeople

A Sales Incentive Plan to Retain and Motivate ISP Salespeople

ISP salespeople are essential to keep a steady stream of new subscribers coming into your organization. But, hiring and keeping good professionals requires more than just a base salary and vacation. Discover how well-structured sales incentive plans can help you to attract the best and brightest.

One Habit Ignites Continuous WISP Success

One Habit Ignites Continuous WISP Success

Your success is up to you — the focus, action and habits that you apply to your goals determine how far you’ll climb. But, is there a magic formula that can transport you further into the stratosphere? Yes. Elite business leaders have a trait in common — they are...