Documentation Series

Learn About VISP App Dashboard

Billing

Set up your merchant account and configure autopay and billing automation for your subscribers.

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Account History and Payments

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Recurring Discount

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Refunds

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Taxes and Fees

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Setup Multiple Payment Gateways for Different Billing Methods

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Grace Periods and Grace Amount Settings

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Credit Memo

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Configure Primary, Billing, and Contact Us Information

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Process Payments to Visp

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Configure Invoice Defaults

Articles

Delete an Invoice

For UBO or desktop (Java) version, refer to this link. To delete an invoice, first go to your subscriber list. Click on a subscriber’s account, and do the following: In the Transactions section, click on the invoice you want to delete.  If you want to delete the...

Add Equipment Charge to an Invoice

To add an equipment charge on a subscriber’s invoice, first, go to your subscriber’s list and click on a subscriber’s account. Then, do the following: Click on the plus sign in the Equipment Section. Select the equipment you want to add. You’re presented with two...

Adding a Credit or Debit Memo

For UBO or desktop (Java) version, refer to this link. A Credit Memo reduces the Accounts Receivable (AR) from a subscriber. Use a credit memo when adding a one-time credit (discount) to an account, or reversing a charge. To add a credit or debit memo to an account,...

Add a Custom invoice

For UBO or desktop (Java) version, refer to this link. Each of your subscribers already has an automatically generated invoice based on the package services he/she is availing from you. However, if a subscriber has additional items to pay for (like rented or purchased...

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