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Delete an Invoice

For UBO or desktop (Java) version, refer to this link.

To delete an invoice, first go to your subscriber list. Click on a subscriber’s account, and do the following:

  • In the Transactions section, click on the invoice you want to delete. 
  • If you want to delete the invoice you’ve selected, click on the red Delete button to remove the invoice completely. 

To restore a deleted invoice or item,  you have to create a request with the VISP Client Success team.

  • If you want to delete specific items only from within the invoice, simply pull up the invoice first and then click on the X mark at the rightmost section of the items listed on the invoice. 
  • You may be presented with options especially if you are deleting a package item. You can choose to delete just the item or to also delete the package alongside the item.
  • Selecting Ok and confirming it will save the changes.

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