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Display Coverage Maps

1. Requisites for displaying coverage maps:

    1. Wireless Infrastructure Location (Sub-Location / Sector)
    2. Create Profile and Add Equipment for AP + Antenna Assembly
    3. Configure Metadata for Azimuth, Beamwidth, and Range in your Antenna

Display Coverage Maps - Visp App

đź’ˇ Below are some of the common Tools and Layer configuration, to enhance coverage display.

Set Basemap Preferences

2. Click on Maps

Display Coverage Maps - Visp App

3. Click to Expand the Basemap Options
Use the list to select Streets, Hybrid, or Topographic
Display Coverage Maps - Visp App

4. Streets in Maps
Streets in map shows the road network and layout of a particular area.
Display Coverage Maps - Visp App

5. Hybrid View in Maps
The Hybrid view in maps combines elements of both satellite imagery and traditional map features. The satellite imagery offers a realistic and detailed aerial perspective, allowing you to see the actual terrain, buildings, and natural features.
Display Coverage Maps - Visp App

6. Topographic View in Maps
The topographic map uses contour lines to indicate changes in elevation, allowing users to understand the steepness and shape of the land. These contour lines are typically labeled with specific elevations to provide a precise understanding of the height variations within the landscape. Additionally, topographic maps may include symbols and colors to represent vegetation, forests, bodies of water, and other relevant features.
Display Coverage Maps - Visp App

Items to Enable

7. Click and expand the list of Sites
Display Coverage Maps - Visp App

8. Click on the Eye icon to display or hide a site on the map.
Display Coverage Maps - Visp App

9. Click and expand the list of AP’s
Display Coverage Maps - Visp App

10. Click on the Eye icon to display or hide an AP on the map.
A small red coverage will display when you toggle the eye to display the AP on the map. This is a validation that the AP was created correctly.
Display Coverage Maps - Visp App

11. Click and expand the list of Radial Coverages
Display Coverage Maps - Visp App

12. Click on the Eye icon to show or hide a coverage outline or display on the map.
Display Coverage Maps - Visp App

13. Click and expand the list of Interconnections.
Display Coverage Maps - Visp App
14. Click on the Eye icon to show or hide the point-to-point connection between two devices.

Display Coverage Maps - Visp App

đź’ˇ For more information about this and all other features in Visp, reach out to your Visp Client Success Team today.

Phone: 541-955-6900

Email: success@visp.net

Open a ticket via www.visp.net/ticket

1. Send Service Ticket Emails

To send email notifications or replies to your customers’ service tickets, first enable the Email option in the Messaging Service. Click on the Pencil icon and toggle Enable Email In the Email From Options field, enter an email address following this format:…

2. Ticket Types

For UBO or desktop (Java) version, refer to this link. Creating templates for common types of service calls can streamline the time it takes to create and resolve tickets for your subscribers. Here’s how to add a new Ticket Type: Go to Main Menu > CRM > Ticket Types….

3. Service Desk

t’s no secret: subscribers love customer service that’s fast and efficient. But there’s always that big question of exactly how you can provide excellent customer service without getting frazzled or having to spend a ton. With the Service Desk feature, it’s…

4. Service Desk Tickets

To add tickets to a customer, follow these steps: Click on the plus sign + In the Subscriber field, type the ID or name, email, or phone number of the customer. Alternatively, you can go to the subscriber’s list Select a subscriber. Click on the plus sign + in the…

5. Add or Edit Ticket Types

To add or edit the Ticket Types or templates added in VISP Go to the menu. Click on CRM tab. Go to Ticket Types Select a Ticket Type or Click on Add to create a new one. Add a label in the Ticket Type field. Setting up Your Ticket Type Add a summary. Once the CRM…

6. Sections of the Service Desk: List, Calendar, Kanban

Open the Service Desk 1. Click on Service Desk How to Sort and Organize Your Tickets? 2. Select List 3. Click on All Technicians. 4. Use the dropdown to select the technician and view that technician’s ticket list. 5. Use the status buttons to sort tickets based on…

7. Display Coverage Maps

1. Requisites for displaying coverage maps: Wireless Infrastructure Location (Sub-Location / Sector) Create Profile and Add Equipment for AP + Antenna Assembly Configure Metadata for Azimuth, Beamwidth, and Range in your Antenna đź’ˇ Below are some of the common Tools…
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