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IP Management (Subscriber Settings)

After adding your IP addresses via the IP Address Management (IPAM) tool, it’s time to populate them to your customers’ devices.

Screenshot of the IP Management Subscriber Settings page showing various configuration options for IP address allocation, subnet masks, and DHCP settings.

  1. Open your customer’s account and go to Packages
  2. Click on the service and open Devices
  3. Click on the vertical ellipsis for a specific device
  4. Select Edit
  5. Select an Access Controller Location or an Access Controller.
  6. This populates the available IP pools.
  7. Pick an IP address.
  8. Toggle this box, so a static IP is assigned to a customer.
  9. Save your work when done.

For more information about this and all other features in VISP, reach out to your VISP Client Success team today.

Infrastructure Resource Management (IRM)

Streamline management of infrastructure resources and equipment with Visp’s IRM feature, offering centralized tools for inventory tracking, equipment profiles, sub-location setup, and coverage map configuration.

How to Access the Infrastructure Resource Management (IRM)

Learn how to access Visp’s IRM feature to manage infrastructure locations, equipment, and purchase orders efficiently from a centralized platform.

Add Inventory Profiles and Equipment

Learn how to set up Inventory and Equipment Profiles in Visp, the foundation for efficient equipment management, ensuring streamlined workflows, data accuracy, and improved tracking.

IRM: Add Infrastructure and Equipment

Learn how to add infrastructure locations, sub-locations, and equipment in Visp’s IRM, including creating profiles, setting metadata, and managing inventory effectively.

Add Infrastructures in Visp

Discover how to add infrastructure locations and create profiles in Visp to optimize network planning, equipment management, and operational efficiency with tailored metadata and streamlined workflows.

Add ISP Tower or Site Location

Learn how to add and manage ISP tower or site locations in Visp, including details like location, coordinates, revenue calculations, expenses, and document attachments for seamless network management.

Inventory Locations

Discover how to add and manage inventory locations in Visp, including warehouses and temporary storage units, for effective equipment organization and tracking.

Add Access Point and Antenna

Step-by-step guide to adding Access Point and Antenna profiles in Visp, including configuring metadata, automation profiles, and equipment profiles for streamlined inventory management.

Assign Equipment to User Accounts and Connect to Access Points

Learn how to assign equipment to subscriber accounts and connect devices to access points in Visp for streamlined management and network optimization.

Wireless Infrastructures

Discover how to create a wireless infrastructure profile in Visp to organize and manage metadata for wireless sites or towers efficiently.

Receive Inventory

Learn how to receive inventory in Visp by adding equipment with the correct profile, serial number, MAC address, and notes.

Assigning and Unassigning Equipment

Efficiently manage equipment in Visp by assigning or unassigning it using the Equipment Manager or Subscriber tab, and update inventory details with ease.

Purchase Order Management

Streamline order creation, vendor management, and invoice tracking with Visp’s Purchase Order feature, integrated with inventory for real-time updates.

IRM: Transfer Equipment

Easily transfer equipment between infrastructures in Visp’s IRM by selecting locations, choosing devices, and saving changes.

Add a Purchase Order

Learn how to create a purchase order in Visp by adding vendor details, selecting items, and entering quantity, price, and taxes. Track order progress with notes.

Equipment Accounting Controls

Learn how to enable and manage equipment accounting controls in Visp, including MAC address editing, auto-populating IP, equipment fees, and equipment management settings for subscribers.

Adding, Editing, and Deleting Inventory Items

Learn how to manage inventory in the IRM system by adding, editing, and deleting items, including distinguishing between inventory and equipment, with options for manual entry or mass import.

Removing Equipment from a Customer’s Account: A Step-by-Step Guide

Follow this step-by-step guide to remove equipment from a customer’s account and return it to inventory in Visp, including locating the customer profile and accessing the equipment section.

Adding LTE CPE and LTE SIM in the Equipment Section

Learn how to create LTE CPE and LTE SIM equipment profiles in Visp by adding inventory details, including model, manufacturer, SKU, and description for seamless device management and subscriber assignment.
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