Preseem integration with Visp.net empowers you to reduce churn and improve your subscriber’s quality of experience (QoE).
Integration Steps and Requirements
1. Request for API Credentials.
Click or open the link for this step.
2. Enable the following options in the Global Package IP and MAC Settings.
a. Auto-populate IP address from RADIUS
b. Auto-update MAC address for single-device Internet services during username-password authentication.
If Visp automatically assigns IP addresses for you, enable the setting, called the “auto-reassign IP address” in Visp.
c. Auto-reassign IP address when a more recent wireless device login is detected.
Click or open the link on this step.
3. Setup and Configure the IRM
Preseem gets site equipment and customer details from VISP. It uses the (Tower, Sector/Sub-Location) model for equipment. APs are SNMP polled using the IP addresses in Visp.
Critical Requirements:
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- Setup all your Sites or Towers , and their Sectors or Sub-Locations .
- Add Access Points (AP’s) with their IP addresses populated in the IRM. MAC addresses are also important but not a requirement for setting up Preseem.
Other Requirements :
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- Make sure that the Inventory item (Serial, SKU) is tied correctly to the equipment for the integration to work.
- Populate your Subscriber devices (Subscriber-type or CPE’s) and then connect them to your Access Points (AP’s).
Click or open the link on this step.
💡 Package Setup Requirements
- Preseem reads package speed limits to enforce appropriate speeds for customers.
- Customer information is read. The customer ID and customer name are used, along with CPE information if it is available (IP address, MAC address) and services (IP address and package).
- Click on the links to Setup Packages and Configure Package Speeds .
- Add a Prospect or Subscriber
a. Add a Package to a Prospect or Subscriber
4. Need assistance?
Phone: 541-955-6900
Email: success@visp.net
Open a ticket via www.visp.net/ticket