For UBO or desktop (Java) version, refer to this link. To enable additional access security for your subscriber and ISP data, specify the default IP range for network locations from which application users (App Users) can access VISP. Note: You should be an Admin User...
My Visp
Update your VISP Profile to ensure that your statements and portals contain your contact information. Setup your automated payment to VISP and view your account history. To open this panel, go to the Menu, select General, and click on My VISP.
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Marketing Source
For UBO or desktop (Java) version, refer to this link. Gather marketing details to analyze where your subscribers learned about your ISP or the reasons why they want to cancel their account. In the Main Menu > CRM > Marketing, there are two marketing details...
Mail Delivery
The mail servers provided by VISP are included by default with your service. Your single and mass emails are delivered via the same mail servers. To ensure and improve email delivery from the VISP.NET mail server, create an SPF record for your domain. If your domain...
Custom Fields
For UBO or desktop (Java) version, refer to this link. Set up Custom Fields to track all types of subscriber data that do not have corresponding default VISP fields. You can hide fields, select formatting, choose display color, set data type, rename the field or...
Resetting VISP App User’s Password
Did you or a team member forget the login and password to the VISP software? There are three ways to solve this problem and login again to the software. 1. Click on “Forgot your password?”. Provide your VISP username and the email address on file for your account. 2....
Setting up and Managing Application Users
Add App Users to VISP You may have associates who require access to the software. As the administrator, you can make them Application Users – that is, you can let them use the software but only with certain rights that you get to choose for them. For example, you want...
My VISP
My VISP settings include primary contact, billing contacts, payment information, and account history. You can also pay your remaining balance amount in this window. To update this information, go to Main Menu > General Tab > My VISP. Primary Contact Most of this...
Troubleshoot and Resolve the Aw Snap: Out of Memory Error
Do you see: A blank, white space when opening the VISP Web App. Timeouts or memory errors when you open specific pages. "Aw snap! Something went wrong," messages. Aw Snap, Out of Memory If you are getting the “Aw Snap, Out of Memory” error on your browser, there are...