What’s new in VISP

We’re updating VISP regularly. Check back here to see the latest improvements and newest features.

Nov 19, 2018 8:26 PM PST – Version 7.6.10

Bug Fixes:

  1. Custom fields merge fields now works as expected.
  2. If an email template is sent to an SMS email, “If you are having trouble” message is now removed from the email message content.
  3. New set of identified code exceptions encountered when using UBO are now fixed.

Nov 14, 2018 8:57 PM PST – Version 7.6.9

Bug Fixes:

  1. If setting is enabled in Account Manager, subscribers can now set an auto-reactivation schedule for a hibernated package without requiring an auto-hibernation schedule.
  2. New set of identified code exceptions encountered when using UBO are now fixed.

Nov 13, 2018 9:43 PM PST

Bug Fixes:

  1. Negative rate is disabled for package invoice items.
  2. New set of identified code exceptions encountered when using UBO are now fixed.
  3. Add New Package window now automatically closes when no subscriber is selected and no data is displayed in the lower tabs.
  4. Subscriber name in Credit Memo is now updated to blank if no subscriber is selected.
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Nov 13, 2018 9:43 PM PST – Version 7.6.8

Bug Fixes:

  1. Negative rate is disabled for package invoice items.
  2. New set of identified code exceptions encountered when using UBO are now fixed.
  3. Add New Package window now automatically closes when no subscriber is selected and no data is displayed in the lower tabs.
  4. Subscriber name in Credit Memo is now updated to blank if no subscriber is selected.

Nov 12, 2018 9:36 PM PST

Bug Fixes:

  1. If a subscriber has encountered a loading issue in Account Manager while posting payment, duplicate payment check is now increased from 5 minutes to 15 minutes to avoid duplicate posting of payments.
  2. The Check My Statement page in the Account Manager now displays the balance correctly for ISPs based on the balance due display settings.
  3. The Term End Date field has been added back in the Add Package window for sub-based ISPs. Also, the bill for new packages now syncs correctly with an existing term for sub-based ISP subscribers that are billed non-monthly.
  4. In Google Calendar tab of TSM, Google Calendar list now displays correctly without overlapping each other.
  5. Location ID in Primary Account Tab now does not trigger an editable state when the subscriber has a comma-separated Location ID.
  6. New set of identified code exceptions encountered when using UBO are now fixed.
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Nov 12, 2018 9:36 PM PST – Version 7.6.7

Bug Fixes:

  1. If a subscriber has encountered a loading issue in Account Manager while posting payment, duplicate payment check is now increased from 5 minutes to 15 minutes to avoid duplicate posting of payments.
  2. The Check My Statement page in the Account Manager now displays the balance correctly for ISPs based on the balance due display settings.
  3. The Term End Date field has been added back in the Add Package window for sub-based ISPs. Also, the bill for new packages now syncs correctly with an existing term for sub-based ISP subscribers that are billed non-monthly.
  4. In Google Calendar tab of TSM, Google Calendar list now displays correctly without overlapping each other.
  5. Location ID in Primary Account Tab now does not trigger an editable state when the subscriber has a comma-separated Location ID.
  6. New set of identified code exceptions encountered when using UBO are now fixed.

Nov 7, 2018 9:01 PM PST – Version 7.6.6

Bug Fixes:

  1. Populating customer list in UBO main table is now optimized.
  2. App users with IP restrictions are now be able to add attachments to subscribers.
  3. UBO now displays an error prompt and prevents the user from saving the CC/eCheck account if the Oriental Bank server returned an error.
  4. After adding a new subscriber, the new subscriber will be automatically selected in the UBO main table.
  5. Unsent email templates generated from scheduled/automated mass emails (caused by a downtime) will now be sent automatically within a span of 5 hours.
  6. The auto-action cron scripts have been updated so that Auto-Delete auto-action now behaves as expected in relation to the “un-assign equipment on subscriber deletion” setting.
  7. New set of identified code exceptions encountered when using UBO are now fixed.

Nov 7, 2018 9:01 PM PST

Bug Fixes:

  1. Populating customer list in UBO main table is now optimized.
  2. App users with IP restrictions are now be able to add attachments to subscribers.
  3. UBO now displays an error prompt and prevents the user from saving the CC/eCheck account if the Oriental Bank server returned an error.
  4. After adding a new subscriber, the new subscriber will be automatically selected in the UBO main table.
  5. Unsent email templates generated from scheduled/automated mass emails (caused by a downtime) will now be sent automatically within a span of 5 hours.
  6. The auto-action cron scripts have been updated so that Auto-Delete auto-action now behaves as expected in relation to the “un-assign equipment on subscriber deletion” setting.
  7. New set of identified code exceptions encountered when using UBO are now fixed.
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Dec 5, 2018 9:00 PM PST

Bug Fixes:

  1. Print House Charges are now displayed correctly in the Print window.
  2. Status script is now updated so that the subscriber turns Past Due if their paid-thru date has passed and the ISP is non-flexible, subscriber-based. and the Past Due setting is “at the end of term”.
  3. New set of identified code exceptions encountered when using UBO are now fixed.

Minor Improvements:

  1. Reports are now improved and updated with fixed column headers when scrolling and report pagination.
    1. Before exporting data to CSV or printing the report, remember to click show All entries to retrieve all report data if the report contains page numbers at the bottom-right of the report table.
  2. Loading of Usage Statistics Report is now cleaned up and optimized.
 
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Nov 05, 2018 9:29 PM PST – Version 7.6.5

Bug Fixes:

  1. Package is now billed (or not billed) correctly on unsuspension.
  2. Receiving an equipment no longer pushes if the ReadyNet API returns an error on matching the entered serial number. Prompt is displayed to inform the user.
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