1-541-955-6900 success@visp.net

What’s new in VISP

We’re updating VISP regularly. Check back here to see the latest improvements and newest features.

Jan 15, 2019 8:19 PM PST & Jan 16, 2019 6:27 PM PST- Version 7.6.26

New Feature:

  1. UBO Login autocomplete feature is now available. To store new user login credentials, simply check “Remember my password”.

Bug Fixes:

  1. New set of identified code exceptions encountered when using UBO are now fixed.
  2. Auto-pay script has been updated so that payment is automatically processed for each subscriber after his balance due is calculated instead of waiting for the calculation for all subscribers to be completed.
  3. Asset Tag column is now added to the ISP Site Equipment report.

Jan 14, 2019 8:27 PM PST – Version 7.6.25

Bug Fixes:

  1. Invoicing script has been updated so that the legacy grouped package invoice items transition correctly during billing.
  2. Multiple term dates are now displayed as expected when adding a package.
  3. Option to allow editing an IP Address field of a dynamic Internet service IP Address has been added to Package Settings.
  4. Package IP Address column in the main table is now updated when updating IP in Devices node of Packages tab.
  5. New set of identified code exceptions encountered when using UBO are now fixed.
  6. Usage Report for Internet Service, Service IP Address Report, and Accounts Receivable Report now loads data correctly for multi-ISP app users by simply selecting an ISP in the report.

Minor Improvements:

  1. Auto-pay Day is now editable in the Add New Subscriber window and Lower Tabs even if Auto-pay is not enabled for subscribers with billing option set to Flexible.
  2. Report Name, date range, and ISP domain is now displayed in the default filename when exporting a report to CSV.

Jan 08, 2019 9:34 PM PST – Version 7.6.24

New Feature:

  1. New option “Auto-update MAC address for single-device Internet services during username-password authentication.” has been added.
    • If checked, when single MAC internet users log in or authenticate using their service username and password and with a different MAC, their MAC record in UBO is updated with the MAC used during authentication.
    • If the MAC used was recorded in another account, that account’s MAC will be emptied.

Bug Fix:

  1. Paypal payment connection error message is now displayed in Account Manager, instead of displaying a blank page.

Jan 07, 2019 8:50 PM PST – Version 7.6.23

Bug Fixes:

  1. Credit Card details can now be saved without errors for Oriental Bank merchant.
  2. Colon symbol ( : ) is now allowed in the subscriber email fields.
  3. New set of identified code exceptions encountered when using UBO are now fixed.

Jan 06, 2019 9:07 PM PST – Version 7.6.22

Bug Fixes:

  1. Invoicing script has been updated so that it calculates the amount correctly when partially billing a non-monthly package.
  2. SotalCloud service feature has been updated so that the password changes are synced correctly to the SotalCloud record.
  3. For new ISPs, billing email entered in the setup is now saved to the demo subscriber created.
  4. New set of identified code exceptions encountered when using UBO are now fixed.

Minor Improvement:

  1. Invoice Close Option change logging has been updated to properly reflect the changes and make them readable to the ISP.

ISP Learning: How One Habit Ignites On-going Success

Your success is up to you — the focus, action and habits that you apply to your goals determine how far you’ll climb. But, is there a magic formula that can transport you further into the stratosphere? Yes.

Elite business leaders have a trait in common — they are lifetime learners. Charlie Munger, Warren Buffet’s long-time business partner and fellow rich guy said, “Go to bed smarter than when you woke up.”

Your initial reaction may be, “Impossible!” After all, you run an ISP and “full throttle” is your normal speed. Keep in mind that no one can know everything and if you don’t learn new skills you can’t reach greater heights.

How do you keep up with all the areas of your operation while gaining more information so you can grow? Here are three simple ways to fit ISP learning into your day so you can ignite and maintain massive success:

Listen to Podcasts

Travel time can become learning time if you listen to educational tapes and podcasts as you drive. Today, there are many podcasts to choose from that examine business management and other helpful topics like discipline and ISP operations:

Tim Ferris — One of the most popular experts, Ferris’ discussions span a wide range of businesses and topics.

Jocko Willink and JockoPodcast.com – Willink is a retired Navy Seal officer who teaches the arts of discipline and leadership.

Brothers WISP — Your source for all information related to building and managing a WISP.

Read Association Newsletters and Alerts

WISPA represents the fixed wireless internet business and is your voice to the FCC on regulatory issues. They follow, respond and update ISPs on regulatory rules, initiatives and industry news.

As a member, you’ll receive regular newsletters that provide the information today’s ISP leaders want to keep up with, including industry changes and compliance. It won’t take long to scan headlines and read the articles that are relevant to you and your ISP.

If you’re not at a point in your business to become a member, you can still conduct ISP learning by reading updates on the association’s website at WISPA.org.

Keep Up with Industry Blogs

Who says education has to take hours at a time? Blog posts take a few minutes to read and provide relevant information that supports a growing WISP. The ISP Success Blog tackles technology and business topics specific to the industry and most of the articles take 10 minutes or less to read.

Justin Wilson is a long-time ISP consultant who regularly posts about equipment and resources that are helpful to the ISP and WISP industry. He regularly participates in panels at WISPA events and has appeared on Brother’s WISP. Check out his blog at j2sw.com.

Now, isn’t your success worth at least 10 minutes a day? Schedule the time – at the beginning of the day, at lunch or before bed for ISP learning so you can add to your arsenal of knowledge and elevate your ISP into the stratosphere.

Thank you Austin Distel for providing the photo for this article. Austin’s work can be found at Unsplash.com.

Feb 11, 2019 8:21 PM PST

Feb 11, 2019 8:21 PM PST

New Feature:

  1. Mail Delivery settings panel has been added in the Settings window. ISP can now choose between ISP Mail Server or their own remote mail server for sending emails through UBO.
    • If the ISP uses its own remote mail server, they’re required to enter valid email server credentials for UBO to successfully send them.

Bug Fixes:

  1. Billing Days in the Add New Subscriber window are now populated correctly based on the selected day options and based on the Invoice Default settings in the Settings window.
  2. Usage Report for Internet Service now displays usage data summary for subscribers with internet service.
  3. Prepaid Support Event Report now displays data for consumed prepaid support event service.
  4. New set of identified code exceptions encountered when using UBO are now fixed.

Minor Improvements:

  1. For multi-ISP app users, ISP Domain dropdown is now displayed in the available UBO reports.
  2. Default Site Height, found in the Site Location tab of the Equipment Manager, is now considered as the additional elevation for the Site in the Mapping page if there is no AGL saved for any Site Equipment assigned to the Site.
 
[gs-fb-comments]

Feb 19, 2019 8:44 PM PST

Feb 19, 2019 8:44 PM PST

Bug Fixes:

  1. Option to update the invoice item rate is now available when changing the term end date of the invoice item.
  2. AutoBilling report sent to the ISP’s billing email address is now working as expected.
  3. Subscriber Usage Report now displays correct Start Date and End Date.

Minor Improvements:

  1. ISP Site Margin income label is now updated to “Income from Subscriber Invoices ()”.
  2. Service Call Report is now updated with a more modern look.
[gs-fb-comments]

One Habit Ignites Continuous WISP Success

One Habit Ignites Continuous WISP Success

What’s the one habit forward-thinking WISPs should adopt to elevate success?

Your success is up to you — the focus, action and habits that you apply to your goals determine how far you’ll climb. But, is there a magic formula that can transport you further into the stratosphere? Yes.

Elite business leaders have a trait in common — they are lifetime learners. Charlie Munger, Warren Buffet’s long-time business partner and fellow rich guy said, “Go to bed smarter than when you woke up.”

Your initial reaction may be, “Impossible!” After all, you run a WISP and “full throttle” is your normal speed. Keep in mind that no one can know everything and if you don’t learn new skills you can’t reach greater heights.

How do you keep up with all the areas of your operation while gaining more information so you can grow? Here are three simple ways to fit WISP learning into your day so you can ignite and maintain massive success:

Listen to Podcasts

Travel time can become learning time if you listen to educational tapes and podcasts as you drive. Today, there are many podcasts to choose from that highlight business management and other helpful topics like discipline and WISP operations:

Tim Ferris — One of the most popular experts, Ferris’ discussions span a wide range of businesses and topics.

Jocko Willink and JockoPodcast.com – Willink is a retired Navy Seal officer who teaches the arts of discipline and leadership.

Brothers WISP — Your source for all information related to building and managing a WISP.

Read Association Newsletters and Alerts

WISPA represents the fixed wireless internet business and is your voice to the FCC on regulatory issues. They follow, respond and update WISPs on regulatory rules, initiatives and industry news.

As a member, you’ll receive regular newsletters that provide the information today’s WISPs want to keep up with industry changes and maintain compliance — and, it won’t take long to scan headlines and read the articles you want to read.

If you’re not at a point in your business to become a member, you can still conduct WISP learning by reading updates on their website at WISPA.org.

Keep Up with Industry Blogs

Who says education has to take hours at a time? Blog posts take a few minutes to read and provide relevant information that supports a growing WISP. The WISP Success Blog tackles technology and business topics specific to the industry and most of the articles take 10 minutes or less to read.

Now, isn’t your success worth at least 10 minutes a day? Schedule the time – at the beginning of the day, at lunch or before bed for WISP learning so you can add to your arsenal of knowledge and elevate your WISP into the stratosphere.

Thank you Austin Distel for providing the photo for this article. Austin’s work can be found at Unsplash.com.

 
[gs-fb-comments]

Jan 06, 2019 9:07 PM PST

Jan 06, 2019 9:07 PM PST

Bug Fixes:

  1. Invoicing script has been updated so that it calculates the amount correctly when partially billing a non-monthly package.
  2. SotalCloud service feature has been updated so that the password changes are synced correctly to the SotalCloud record.
  3. For new ISPs, billing email entered in the setup is now saved to the demo subscriber created.
  4. New set of identified code exceptions encountered when using UBO are now fixed.

Minor Improvement:

  1. Invoice Close Option change logging has been updated to properly reflect the changes and make them readable to the ISP.
 
[gs-fb-comments]
?