1-541-955-6900 success@visp.net

What’s new in VISP

We’re updating VISP regularly. Check back here to see the latest improvements and newest features.

Apr 29, 2019 9:50 PM PST

Apr 29, 2019 9:50 PM PST

New Feature:

  1. Subscriber Service Speed Limits Report is now available under Packages and Services reports category.

Minor Improvements:

  1. A history log is now added when updating additional custom fields and default access IPs in the Settings window.
  2. Pedestal # field in the Fiber Circuit service now accepts at most 10 alphanumeric characters and leading 0s.
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Apr 22, 2019 9:29 PM PST

Apr 22, 2019 9:29 PM PST

Bug Fixes:

  1. Package details can now be updated for packages with a parentheses character in the package name.
    • Since parentheses are still restricted characters for the package name, users will not be able to update a package name if the updated name still has parentheses characters.
  2. Start time in PST will now be displayed in the confirmation email history log.
  3. Request Upgrade emails are now sent to the ISP’s billing email as expected for requests from subscribers with multiple email addresses.
  4. Invoice Item Group Report 2 (Date Bound) Quantity list now displays the subscriber list correctly.
  5. New set of identified code exceptions encountered when using UBO are now fixed.

 

Minor Improvements:

  1. An ISP history log is now added when updating the mass email template name.
  2. ISP billing main phone is now displayed in the tooltip when trying to update a credit card token in Account Manager.
    • If there is no saved billing main phone, the ISP’s primary main phone will be used.
  3. Services in the Packages tab are now sorted correctly based on the service label, where active services are sorted first.

New updates as of Apr 23, 2019 9:00 PM PST:

  1. Saving credit card or eCheck data for subscribers will now work as expected.
  2. The Customer ID column is now added to the subscriber list when clicking on the item quantity in the Invoice Item Group Report.
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Apr 22, 2019 9:29 PM PST – Version 7.6.48

Bug Fixes:

  1. Package details can now be updated for packages with a parentheses character in the package name.
    • Since parentheses are still restricted characters for the package name, users will not be able to update a package name if the updated name still has parentheses characters.
  2. Start time in PST will now be displayed in the confirmation email history log.
  3. Request Upgrade emails are now sent to the ISP’s billing email as expected for requests from subscribers with multiple email addresses.
  4. Invoice Item Group Report 2 (Date Bound) Quantity list now displays the subscriber list correctly.
  5. New set of identified code exceptions encountered when using UBO are now fixed.

Minor Improvements:

  1. An ISP history log is now added when updating the mass email template name.
  2. ISP billing main phone is now displayed in the tooltip when trying to update a credit card token in Account Manager.
    • If there is no saved billing main phone, the ISP’s primary main phone will be used.
  3. Services in the Packages tab are now sorted correctly based on the service label, where active services are sorted first.

New updates as of Apr 23, 2019 9:00 PM PST:

  1. Saving credit card or eCheck data for subscribers will now work as expected.
  2. The Customer ID column is now added to the subscriber list when clicking on the item quantity in the Invoice Item Group Report.

Apr 10, 2019 9:40 PM PST

Apr 10, 2019 9:40 PM PST

Bug Fixes:

  1. Receiving multiple TR069 managed router type equipment should now continue as expected without crashing UBO.
  2. Print in My Visp Statement now displays the Statement PDF without errors.
  3. For 32-bit Java users, PDFs are now automatically displayed in the default browser if default PDF viewer is not Adobe or Foxit.

Minor Improvements:

  1. Critical and Optional updates are now identified when displaying the Update button in UBO.
    • If a new update is critical, the Update button will automatically replace the Enter button. Otherwise, the Update button will simply display beside the Enter button.
  2. Stored username list in the Login window can now be viewed when clicking on the Username field or pressing down arrow in the keyboard.
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Apr 10, 2019 9:40 PM PST – Version 7.6.47

Bug Fixes:

  1. Receiving multiple TR069 managed router type equipment should now continue as expected without crashing UBO.
  2. Print in My Visp Statement now displays the Statement PDF without errors.
  3. For 32-bit Java users, PDFs are now automatically displayed in the default browser if default PDF viewer is not Adobe or Foxit.

Minor Improvements:

  1. Critical and Optional updates are now identified when displaying the Update button in UBO.
    • If a new update is critical, the Update button will automatically replace the Enter button. Otherwise, the Update button will simply display beside the Enter button.
  2. Stored username list in the Login window can now be viewed when clicking on the Username field or pressing down arrow in the keyboard.

Apr 09, 2019 10:45 PM PST – Version 7.6.46

Bug Fixes:

  1. Growth Report Total Summary now displays total amounts correctly in its respective column.
  2. Email Reminder pop-up list menu now closes when the Email Reminder menu item is no longer displayed.
  3. Privacy Policy link can now be edited in the Portals Settings window.
  4. Print House request is now added to the queue after adding funds in the Print window.
  5. Server limit for uploading attachments is now increased up to 16mb.
  6. New set of identified code exceptions encountered when using UBO are now fixed.

Minor Improvements:

  1. Usage Report for Internet Service report now identifies the First Name and Last Name columns correctly.
  2. Package details can now be updated for packages with a $ character in the package name.
    • Since $ is still a restricted character for the package name, users will not be able to update a package name if the updated name still has a $ character.

Apr 09, 2019 10:45 PM PST

Apr 09, 2019 10:45 PM PST

Bug Fixes:

  1. Receiving multiple TR069 managed router type equipment should now continue as expected without crashing UBO.
  2. Print in My Visp Statement now displays the Statement PDF without errors.
  3. For 32-bit Java users, PDFs are now automatically displayed in the default browser if default PDF viewer is not Adobe or Foxit.

Minor Improvements:

  1. Critical and Optional updates are now identified when displaying the Update button in UBO.
    • If a new update is critical, the Update button will automatically replace the Enter button. Otherwise, the Update button will simply display beside the Enter button.
  2. Stored username list in the Login window can now be viewed when clicking on the Username field or pressing down arrow in the keyboard.

New updates as of Apr 23, 2019 9:00 PM PST:

  1. Saving credit card or eCheck data for subscribers will now work as expected.
  2. The Customer ID column is now added to the subscriber list when clicking on the item quantity in the Invoice Item Group Report.
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Apr 02, 2019 9:48 PM PST – Version 7.6.45

Bug Fixes:

  1. Reactivating a package from RADIUS will now generate invoice items correctly.
  2. Checking for subscriber tax condition matches in Online Signup now ignores extra spaces and letter cases for more accurate identification. Also, tax matches are now prioritized before the default tax when a subscriber is signing up.

Minor Improvements:

  1. Update and Enter buttons are now separated in the Login window for Windows and Linux users. (NOTE: Users need to install this update to see the changes on the next UBO update.)
  2. Enter is now the default button in the Login window instead of Update if a new update is available.

Apr 01, 2019 10:35 PM PST – Version 7.6.44

Bug Fix:

  1. RADIUS authentication for subscribers now continues even if the package of the subscriber does not have a location ID.

Minor Improvements:

  1. “Require username and password to reactivate this package.” option is now checked by default when allowing hibernation for the package.
  2. If the ticket count of the subscriber reaches more than 20, tickets will be sorted by status to shorten the ticket list found in the Print Ticket Summary right-click menu.
  3. For MAC users, Update and Enter buttons are now separated in the Login window. (NOTE: Users need to install this update to see the changes on the next UBO update.)

Apr 02, 2019 9:48 PM PST

Apr 02, 2019 9:48 PM PST

Bug Fixes:

  1. Reactivating a package from RADIUS will now generate invoice items correctly.
  2. Checking for subscriber tax condition matches in Online Signup now ignores extra spaces and letter cases for more accurate identification. Also, tax matches are now prioritized before the default tax when a subscriber is signing up.

 

Minor Improvements:

  1. Update and Enter buttons are now separated in the Login window for Windows and Linux users. (NOTE: Users need to install this update to see the changes on the next UBO update.)
  2. Enter is now the default button in the Login window instead of Update if a new update is available.
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