1-541-955-6900 success@visp.net

What’s new in VISP

We’re updating VISP regularly. Check back here to see the latest improvements and newest features.

Visp – Jan 25, 2021 3:32 PM PST


  1. Ticket support in vPortal is now available.
  2. Adding subscriber now goes to the Map page.
  3. Minerva IP TV integration updates to address feedback items: search in Minerva server before activating a service, add service to an existing Minerva account and automatically generate a charge, Minerva syncing when updating the account in Visp, and one-click button to update a Minerva customer in Visp with data from the Minerva server.
  4. IP Management, Invoicing, and Items settings are now moved from the Settings page to the Visp menu.

 Bug Fixes:

  1. Settings rights is now applied correctly for the Visp menu.
  2. Clicking on the Map icon for subscriber details now displays the subscriber location correctly in the Map page.
  3. Ticket tabs can now be viewed for tickets with edit restrictions enabled when a signature has been added.
  4. FCC Tech Code of the service in the package is now displaying actual data from the database.


Visp – Jan 20, 2021 8:54 PM PST

Bug Fixes:

  1. Default payment amount is now set to the subscriber’s balance.
  2. Subscriber package and services list view is now improved to avoid errors when viewing in different browser size.
  3. Sending an email to a filter now sends to the correct number of subscribers.
  4. 4-digit postal code is now accepted for Philippine ISP.
  5. Correct currency symbol is now displayed for Philippine ISPs.
  6. Package price rate is now saved correctly if amount is greater than 999.
  7. Scroll bar is now available for My Visp Settings if components are hidden.

UBO 7.6.115g – Jan 19, 2021 8:34 PM PST

Bug Fixes:

  1. For multi-ISP users, adding a ticket note now saves to the ticket correctly.
  2. Billing History Report is now improved to load more data.
  3. The usage information of the package is now included in the ISP notification for high-usage alerts.
  4. “Data Left” column has been added to the Usage Report for Internet Service (Date Bound) Report.

Visp – Jan 18, 2021 10:43 PM PST

Bug Fixes:

  1. Next page button is now displayed for the Subscribers page in mobile view.
  2. Invoice items are now correctly generated as indicated in the preview.
  3. Service desk date preferences are now remembered.
  4. Package contains and ISP SIte contains filter condition is now displaying the correct data.
  5. Forget Password header is now replaced with Password Reset.

Visp – Jan 11, 2021 10:06 PM PST

Bug Fixes:

  1. Clicking the Send button after changing the To filter of a mass email template without saving now sends the email template to the newly selected filter.
  2. Report builder queries are now more optimized.
  3. Renaming a package with a future bill start date now updates the package invoice item displayed in the upcoming invoice.
  4. Subscriber Count column in Items table now displays the count of subscribers who have a current subscription of the item.