1-541-955-6900 success@visp.net

What’s new in VISP

We’re updating VISP regularly. Check back here to see the latest improvements and newest features.

Visp – Sep 28, 2021 10:44 PM PST

Bug Fixes:

  1. Error on processing auto-pay for ISPs with Paypal merchant is now fixed.
  2. Deleting a non-recurring invoice item in the upcoming invoice no longer displays the “Item Price not Found” error.
  3. Error is now fixed when saving an invoice with Avalara integration enabled.

Visp – Sep 27, 2021 8:27 PM PST

Minor Improvement:

  1. For LTE SIM-type equipment, the Auth Key field is now merged to the K field which is the same field, but just a different label. In addition, K field is now renamed to K/Auth Key field.
  2. Account column is now available in the Items settings table.

Bug Fixes:

  1. Under IP Management settings, IP Allocation percentage is now calculated correctly and IP information details are now displayed correctly in the IP Pool Detail window.
  2. Mark as Private label is now consistent for both Note and Attachment.
  3. Rename icon is no longer displayed for Service type in the Packages & Services list.
  4. LastPass no longer overwrites the login data when updating a user.

UBO 7.6.127 – Sep 27, 2021 8:24 PM PST

Minor Improvement:

  1. For LTE SIM-type equipment, the Auth Key field is now merged to the K field which is the same field, but just a different label. In addition, K field is now renamed to K/Auth Key field.

Bug Fix:

  1. eCheck token is now updated correctly when updating in My Visp settings.

Visp – Sep 20, 2021 11:00 PM PST

Minor Improvement:

  1. Amount column is now added to the Declined Payments Report.
  2. “Refresh Required” prompt is no longer displayed when there are new changes in the Visp front-end.
  3. Links to Marketbroadband.com in the Extensions settings are now updated to redirect to the correct page.
  4. IP Pool information is now automatically displayed in the Subnet Detail window under IP Management settings.

Visp – Sep 19, 2021 6:55 PM PST


  1. Item permission options are now added, available only for those using the new user rights option that is activated on request.
  2. Hibernate option is now available for non-Internet service packages.
  3. Avalara tax option is now available for legacy Internet packages.
  4. Quantity field is now available in the Add & Configure Package window.
  5. Registered MAC Address is now removed when hotspot service expires.
  6. Other service is now activated on vPortal signup even if there are other package services included in the package.
  7. Revenue Per Item Per Zip Report is now available under the Billing category. It will display the total amount of payment-distributed invoice items grouped by zip and similar item from all subscribers, within a given date range.
  8. Save and Cancel buttons for Inline editing are now moved into the field.
  9. Standard styling is now applied to the following: Login, Main Layout, Dashboard, Subscribers, and Main Table.
  10. Feedback icon is now removed from child drawers.

Bug Fixes:

  1. Subscribers who should not have the paper invoice fee are no longer generated.
  2. Updating the paper invoice option of the subscribers billing options now displays the paper invoice fee amount correctly in the upcoming invoice.
  3. Send button is now displayed for long email content without the need to change zoom options.
  4. From email in the Message Subscriber drawer is now auto-populated for ISPs with multiple emails. In addition, users can choose which available email address to enter in the From field.
  5. Missing email notification for ticket updates is now restored.
  6. Assigned CPE tab is now loading correctly for those ISPs with no data displayed in the table.
  7. In vPortal signup, Company, Phone, Email fields are no longer hidden on changing country unless settings are enabled to hide them. Also, Company is now moved before the Address fields.

Visp – Sep 14, 2021 6:14 PM PST

Minor Improvement:

  1. Transaction ID column is now available in the Monthly Credit Card Billing Report.

Bug Fixes:

  1. Subscriber equipment drawer now closes when selecting another subscriber.
  2. Adding a second package in settings now displays packages tabs correctly.
  3. Phone numbers can now be updated in inline edit.
  4. Unidentified floating object when adding/editing ticket types in settings is now removed.

Visp – Sep 12, 2021 9:46 PM PST

Bug Fixes:

  1. Report snapshot is now generated correctly for Usage Report for Internet Service.
  2. If a subscriber has at least one active red or yellow alert cascaded to the customer, the alert will display in the main table.
  3. | symbol no longer causes email messages to cut off on sending.
  4. Clicking X in inline edit now works as expected where changes are not saved.
  5. Package setup fee item tax is now synced on updating the setup fee package tax setting.

Visp – Sep 8, 2021 9:39 PM PST

Minor Improvement:

  1. The first ISP email address is now populated automatically in the To field of the Message Subscriber form.
  2. Extra spaces before and after email addresses are now automatically removed on clicking “Add email address” or on pressing the Enter key in the To field.

Bug Fixes:

  1. Users can now click on the Bill Parent to generate the billed-from-child item to the parent for other instances of the item if the PBA setting has been enabled already.
  2. Filter results now display consistently for those filters with the last day of the month condition.
  3. Viewing an invoice now displays properly for invoices generated after Sep 2, 2021 with a paper invoice fee.
  4. Paper Invoice Fee now displays correctly in the upcoming invoice.
  5. Setting subscriber paper invoice fee from Custom to Default now displays the ISP’s default fee amount.
  6. “No upcoming invoice” error no longer displays on unchecking the Paper Invoice option in the subscriber’s Billing Options tab.
  7. Missing Reset button in the password field is now restored.
  8. Report Snapshot labels and checkboxes are now displayed correctly.
  9. Subscriber pins are now loaded consistently on the Map page.